Voice Product Analytics: Customer Journey Insights
JPMorgan Chase & Co.
JPMorgan Chase & Co. in Columbus, OH seeks an Associate, Voice Product Analytics to transform complex data into actionable insights that shape product and operations decisions across voice and digital channels. You will collaborate with partners across servicing, product, finance, marketing, and analytics to identify opportunities and measure impact. You will contribute across the analytics lifecycle, including scoping, data lineage, development, hypothesis testing, analysis, and insight #J-18808-Ljbffr JPMorgan Chase & Co.
- Help improve how customers experience service across voice and digital channels. In this... ...complex data into insights that inform product and operational decisions... ..., marketing, and analytics to identify opportunities... ...teams understand customer journeys and friction points...Customer
- ...that millions of customers rely on, using data... ...will partner with product and strategy teams... ..., and communicate insights in a way that drives... ...combining deep analytics with storytelling... ...Analytics Manager in the Voice Product Analytics... ...to understand journeys and pinpoint...Customer
- ...excellence across product lines. Leading artificial... ...for data and analytics to boost... ...faster, higher-quality insights and shaping the future... ..., ensuring their voices are heard and their... ...transformation journey.Lead communication... ...relationships and put our customers at the heart of...CustomerShift work
- ...in Westerville, OH is seeking a Senior Product Associate in Branch Operations to define... ...collaborate across Product, Engineering, DCE, and Analytics to ensure clear business outcomes and actionable insights that drive employee and customer value. In this role you will contribute...Customer
- ...join a team that unifies data and analytics talent to responsibly leverage data... ...advantages while protecting customers. As a Quant Analytics Senior Associate... ...will help optimize Conversational Insights and Insights for Coaching products across the analytics lifecycle. You...Customer
- Job DescriptionThe Finance Data & Insights Team is an agile product team responsible for developing, supporting... ...value by using modern data, analytics, automation, and emerging AI-enabled... ...lifelong relationships and put our customers at the heart of everything we do. We...Customer
$61k - $101k
...least 5 years of experience in product management, finance... ...business analysis, data and analytics, or a related field. We need... ...dependencies, then turning those insights into prioritized plans and delivery... ...opportunity, and we serve customers through a broad range of financial...CustomerFull time- Join us as a Product Transformation & Agentic AI Lead and help shape... ...that serve millions of customers across Chase's digital platforms... ...tracking.Present data-driven insights and recommendations clearly and... ...in data manipulation, analytics, and visualization tools (Excel...Customer
- ...Design & Digital Products practice helps iconic... ...the frontier of customer experience.As part... ...Serve as a leading voice in client... ...research and design insights into clear, strategic... ...product visions, user journeys, interaction... ...engineers, and data/analytics teams.3+ years Experience...CustomerFull timeLive inWork at officeLocal area
- ...consumer deposit product. Working across Product... ..., Digital, Analytics, and Technology teams... ...will help deliver customer-centric solutions... ...leverage customer insights, market research,... ...Advocate for the voice of the customer by... ...Knowledge of customer journey mapping, user...Customer
- EXPRESS is looking for a Customer Data Analyst in Columbus, Ohio to enhance customer insights and optimize reporting. This role requires a Bachelor's degree in Analytics or Data Science and demands expertise in data analysis, particularly in customer file KPIs, marketing...Customer
- ...platform based in Columbus is seeking a Customer Data Analyst to analyze customer data and... ...with various teams to drive data insights and improve customer engagement. The ideal... ...and a strong understanding of marketing analytics. Candidates must possess a Bachelor's degree...Customer
- ...together.We’re looking for a Product Manager with proven... ...capabilities into customer-ready, revenue-generating... ...the voice of the customer, grounding... ...customer research, field insights, and real-world manufacturing... ...environmentsFamiliarity with analytics, experimentation, and...Customer
- ...shaping the future of product innovation as a core leader... ..., driving value for customers, guiding successful... ...leader, you act as the voice of the customer and... ...feedback and translating insights into clear product... ...managed backlogStrong analytical and problem-solving skills...Customer
- Unleash your expertise in product development and... ...by user research and customer feedback to fuel the creation... ...of user research, journey mapping, and market analysis... ...roadmap and provide insight on potential product... ...knowledge of data analytics and data literacy #J-...Customer
- ...OverviewThe Director of Product Design will lead... ...Fast, Done across the customer, client, and technician... ...digital experiences - where journeys are increasingly AI-... .... Translate customer insight, business strategy, and... ...-on use of digital analytics platforms (Quantum Metric...CustomerFull timeLocal area
- Unleash your expertise in product development and... ...by user research and customer feedback to fuel the creation... ...of user research, journey mapping, and market analysis... ...roadmap and provide insight on potential product... ...knowledge of data analytics and data literacy Preferred...Customer
- ...role We’re looking for a Product Manager to help shape... ...users into successful customers and successful... ...You’ll work across the journeys that help financial institutions... ...using product analytics and customer research... ...execution. You use customer insight, product data and...CustomerFlexible hours
- Join a collaborative product and analytics team focused on building reliable data products, curated... ...Associate, within the Finance & Data Insights Product Experience & Technology Team,... ...engaged, lifelong relationships and put our customers at the heart of everything we do. We...CustomerWork at office
- Unleash your expertise in product development and... ...Product Associate in Global Customer Platform, you... ...collection of user research, journey mapping, and market... ...product roadmap and provide insight on potential product... ...knowledge of data analytics and data literacyPreferred...Customer
- ...empowering team where your product expertise directly influences how customers pay their business loans... ...loan payments, acting as the voice of the customer while... ..., Technology, Design, and Analytics teams to define and deliver customer journeys and strategic platform initiativesTranslate...CustomerWork visa
- Shape the future of customer acquisition while strengthening risk... ...the customer acquisition journey. The BAC Product encompasses Offers, Shopping... ...assessmentsStrong analytical and problem-solving skills... ...ability to translate risk insights into actionable business outcomesExceptional...Customer
- Unleash your expertise in product development and... ...by user research and customer feedback to fuel the creation... ...of user research, journey mapping, and market analysis... ...roadmap and provide insight on potential. product... ...knowledge of data analytics and data literacy.AI/ML...Customer
$149.52k - $175.9k
...At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve... ...customer obsessed in driving product visioning, planning and... ...experience research, insight and execution, agile... ...optimization, marketing and analytics, customer centricity...CustomerFull timeLocal areaShift work- ...Unleash your expertise in product development and... ...value to millions of customers and over 30,000 employees... ...collection of user research, journey mapping, and market... ...roadmap and provide insight on potential product... ...Developing knowledge of data analytics and data literacy...Customer
$122k - $214k
...forward through innovative product development and advancing... ...strategic partnerships to protect customers, then Nationwide is the... ...record of activating Voice of the Customer insights with business leaders to influence... ...both strategic and analytic capabilities, can push...CustomerFull timeTemporary workPart timeCasual workWork at officeRemote work- ...the forefront of this journey, leading the creation... ...looking for a Senior Product Manager /Producer – Game... ...thinking to the table. Use insights from the market,... ...dev, QA, marketing, and analytics—to keep projects... ...every interaction our customers have with us, and trust...CustomerWork at officeWork from homeFlexible hours
- ...2 years, we’ve saved customers over $100 million in unnecessary... ...As a Principal Product Manager, you'll lead... ...product and customer insights into company-wide business... ...ambiguity. Strong analytical skills and a knack for... ...member, ensuring all voices are heard and...CustomerWork at officeRemote work
$144.2k - $288.4k
...at a time. CVS Health's Analytics & Behavior Change (A&BC) is... ...transform data into actionable, customer-centric insights to drive growth, improve... ...learning platforms and products in the cloud that help CVS... ...Serve as the primary product voice across a highly matrixed enterprise...CustomerHourly payFull timeTemporary workLocal area- ...Vice President of Product Management About the Company... ...Advertising Specialties customer intelligence personalized... ...abm/abx advertising analytics audience insights brand positioning branding... ...experience design ux voice of customer research...Customer
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