ADMINISTRATIVE COORDINATOR 3 (OUTPATIENT CLINICS)

About This Job

We believe that our individual differences are our strength, and they form the foundation that allows our agency to empower individuals to experience a greater quality of life.

Our agency's vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors, regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.

We are looking for an Administrative Coordinator to serve as the first point of contact in our outpatient behavioral health clinic in Bogalusa, LA. An ideal candidate will create and maintain a welcoming environment for clients and visitors and provide administrative support that keeps our front office running smoothly. Florida Parishes Human Services Authority is an Equal Opportunity Employer. An ideal candidate will also possess the following competencies:

Accepting Direction : The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability : The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies & Procedures : The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Communicating Effectively : The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Focusing on Customers : The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

To learn more about our agency, please visit our website.

Minimum Qualifications

Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

This support may include a variety of clerical duties which include but are not limited to:

• Answering multi-line telephones and routing phone calls to the appropriate staff or taking detailed messages
• Greeting clients
• Notifying staff of client arrivals
• Conducting check-in and check-out procedures for clients
• Verifying insurance coverage
• Contacting clients with appointment reminders
• Processing faxes received
• Entering information into an electronic health record (EHR)
• Maintain a supply of the necessary packets for both clients with scheduled appointments and walk-ins.

Position-Specific Details:

Appointment Type: Probational Appointment. Applicants may be asked to service a probationary period that may be anywhere between 6 months and 24 months.

Compensation: This position is eligible for premium pay of $1.00/hour for hours worked performing direct patient care.

• Administrative Coordinator 3 : $13.77/hour minimum - $23.59/hour maximum

Location: Bogalusa Behavioral Health Clinic in Bogalusa, Louisiana

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. * Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

* Contact Information: For additional information about this vacancy, contact:

Kasi Silbernagel, HR Specialist FPHSA/Human Resources 835 Pride Drive, Suite B View phone number on click.appcast.io View email address on click.appcast.io

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave – Up to six weeks paid parental leave More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (
• Louisiana School Employees Retirement System ( among others