Front Desk - Night Auditor

divh2Night Auditor/h2pLocated just off I-90 near the Gorge Amphitheatre, Holiday Inn Express George serves as the premier hospitality destination in Central Washington for concertgoers, leisure travelers, and business guests. Our hotel offers modern accommodations, complimentary hot breakfast, a fitness center, and convenient access to local wineries, outdoor recreation, and the Columbia River. As part of the IHG Hotels Resorts family, we are dedicated to delivering exceptional guest experiences while maintaining the highest standards of service and hospitality./ppAre you friendly, detail-oriented, and able to work in a fast-paced environment? The Night Auditor plays a key role in ensuring smooth overnight operations, attending to guest needsincluding registration, checkout, and cashieringand ensuring daily financial reports are accurate and complete./pp$17.13/hour/ppTravel Discounts (IHG Brand Family)/ppSick Pay/ppMedical/Vision/Dental Insurance for Full-Time Employees (after 90 days)/ppReview all guaranteed arrivals and verify that all credit cards are valid by running numbers not already in-house/ppCheck in and check out guests efficiently and courteously/ppExplain and provide any promotional items to each guest checking in/ppRespond promptly to guest inquiries or complaints and offer alternate solutions when appropriate/ppComplete nightly audit procedures to balance daily revenue and reconcile accounts/ppCover other hotel areas as needed, including breakfast setup, lobby upkeep, or guest assistance/ppDocument guest accidents or incidents using the appropriate report forms/ppRecord maintenance issues and safety concerns in the maintenance log/ppMaintain a clean, organized, and professional front desk area/ppTake the initiative to greet guests in a friendly and welcoming manner/ppEnsure compliance with all IHG brand and company policies/ppPerform other duties as assigned/ppHigh School Diploma/GED required/ppPrevious hospitality or customer service experience preferred/ppStrong attention to detail and organization skills/ppExperience handling cash, credit card procedures, and basic math concepts/ppProficient in multitasking and problem-solving/ppAbility to work independently with minimal supervision/ppAvailability to work overnight shifts, weekends, and holidays/pp*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression/p/div