Client Service Consultant [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Service Consultant in United States.

This is an excellent opportunity for a client-focused professional who enjoys building strong relationships, solving complex challenges, and delivering exceptional service experiences. In this role, you will serve as a trusted partner to key accounts, ensuring seamless service delivery, data accuracy, and operational excellence. You will collaborate closely with cross-functional teams to support client objectives, drive continuous improvements, and provide consultative guidance based on business needs and market insights. The position offers a dynamic blend of client management, analytics, process optimization, and stakeholder collaboration within a fast-paced, data-driven environment. Ideal candidates are proactive problem-solvers who thrive on delivering value, fostering trust, and contributing to long-term client success.

Accountabilities:

• Serve as the primary point of contact for assigned clients, managing service requests, inquiries, and issue resolution while ensuring a positive and responsive client experience.
• Oversee day-to-day service delivery activities, ensuring projects, reports, tools, and deliverables are completed accurately, on time, and in alignment with client expectations.
• Build strong consultative relationships by understanding client goals, business priorities, and success metrics, translating needs into actionable solutions and recommendations.
• Perform regular quality assurance reviews to maintain data integrity, consistency, and accuracy across syndicated and customized deliverables.
• Coordinate with analytics, technology, delivery, and support teams to resolve issues, streamline processes, and deliver effective solutions to client challenges.
• Provide subject matter expertise on tools, reporting platforms, and operational processes, supporting client enablement and ongoing engagement.
• Develop, document, and maintain standard operating procedures to improve consistency, efficiency, and service quality.
• Monitor and communicate service performance metrics, identifying opportunities for continuous improvement and enhanced client outcomes.
• Contribute to process optimization initiatives by recommending enhancements to workflows, training programs, and client service practices.

Requirements:

• Minimum of 5 years of experience in client services, analytics, data support, account management, or a related field.
• Strong analytical and problem-solving skills, with the ability to transform complex data into clear, actionable business insights.
• Proficiency with Microsoft Office applications and the ability to quickly learn new technologies, platforms, and AI-powered tools.
• Exceptional attention to detail and commitment to maintaining high standards of data accuracy and quality.
• Excellent verbal and written communication skills, with the ability to engage clients professionally and build trusted relationships.
• Strong organizational and time management abilities, capable of balancing multiple priorities in a fast-paced environment.
• Experience collaborating effectively across cross-functional teams to achieve shared objectives and resolve complex challenges.
• Ability to work independently while maintaining accountability for deliverables and client outcomes.
• Experience with syndicated data, retail analytics, consumer insights, or related analytical platforms is considered an advantage.
• Bachelor’s degree in Business, Analytics, Economics, Data Science, Technology, Marketing, or a related discipline, or equivalent professional experience.
• Flexibility to occasionally support business needs outside standard working hours when required.

Benefits:

• Competitive annual salary ranging from $80,000 to $100,000 .
• Fully remote work opportunity within the United States.
• Comprehensive medical, dental, and vision insurance coverage.
• Generous paid time off, including vacation, sick leave, and holidays.
• 401(k) retirement savings plan.
• Flexible and supportive work environment that promotes work-life balance.
• Opportunities for professional development, learning, and career growth.
• Collaborative and inclusive workplace culture.
• Exposure to advanced analytics, technology, and AI-driven business solutions.
• Opportunity to work with diverse clients and contribute to meaningful business outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.