Patient Coordinator (Sleep Therapy)

Job Description

Job Description

Essential Duties and Responsibilities:   

Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.

• Is responsible for contacting patients to schedule setups of equipment (CPAP, AutoPAP, BiPAP) and explain the clinical benefits of PAP therapy and dangers of sleep apnea
• Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services. 
• Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation. 
• Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies. 
• Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status. 
• Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians. 
• Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures. 
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage. 
• Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources. 
• Is required to provide availability for patient contact and response to patient needs. 
• Will work with team members (other RTs, PCC’s and various departments) to ensure tasks are completed.
• Other duties/projects as assigned.  

Minimum Qualifications:

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Physical Demands:

• Sitting at desk
• Operation of office equipment and computer

Competencies

• Technical Capacity.
• Customer/Client Focus.
• Communication Proficiency.
• Financial Management.
• Presentation Skills.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.