Network Operations Center Technician
Insight Global
Salary: $26/hr-OT-firm on 40 hours a week but OT eligible JOB DESCRIPTION An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working on any escalated tickets as well as network monitoring. REQUIRED SKILLS AND EXPERIENCE 2+ years of experience within a helpdesk environment Good understanding of network troubleshooting to include connectivity and latency Understanding of ports, protocols, IP addresses Basic Windows and Linux commands Excellent communication and customer service skills must be comfortable working the overnight shift: Wed-Fri 9pm-7am and Sat 7pm-7am NICE TO HAVE SKILLS AND EXPERIENCE Physical security experience (access controls, CCTV, cameras, etc) IT certifications (A+, Network+, Security+) #J-18808-Ljbffr
Vacancy posted 1 day ago
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