Receptionist / Administrative Assistant - Hilo, HI

Job Description

Job Description

About the Company

At Current, everything starts with people. We believe that when you invest in talent through opportunity, development, and support, you unlock growth for individuals, firms, and clients alike. That’s why we’ve built a platform designed to give our people access to more: more learning, more collaboration, and more ways to grow their careers than any single firm could offer on its own.

Founded in 2023, Current has rapidly become one of the fastest-growing accounting platforms in the country, partnering with more than 40 leading accounting firms across the United States. Today, our community includes over 2,000 professionals, 30+ offices nationwide, and a growing global workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture Partners, and Springdale Industries, Current is investing heavily in technology, artificial intelligence, and workforce innovation to help modernize the profession. Our leadership team has a proven track record of building and scaling successful businesses, with prior ventures generating more than $3 billion in combined enterprise value.

We’re building something bigger than a traditional accounting firm: a platform where talented people can grow faster, learn more, and do more meaningful work. Whether you join Current, one of our partner firms, or our global team, you’ll be part of a community shaping the future of the profession.

Receptionist / Administrative Assistant

Office: Hilo office, in person

Primary Focus: Client reception, general office administration, and tax return processing support

Team Supported: Approximately 8 people

About Accuity Advisors, LLC

Accuity Advisors, LLC (“Accuity” or the “Firm”) is one of the largest public accounting and professional services firms in Hawaii, providing strategic consulting, audit, and tax expertise to businesses across a variety of industries. The Firm’s culture is inclusive, balanced, transparent, and collaborative, with a strong focus on providing employees with the tools, training, and support they need to excel.

Position Summary

The Receptionist / Administrative Assistant will serve as the first point of contact for clients and visitors at Accuity’s Hilo office. This role is responsible for greeting clients, handling phone calls, supporting day-to-day office administration for a team of approximately 8 people, and assisting with the administrative aspects of tax return processing.

This position requires strong client service skills, attention to detail, professionalism, and the ability to balance front-office responsibilities with administrative and tax processing deadlines. The role will also work with other administrative team members across the Firm to support consistent procedures and seamless service.

Key Responsibilities

Reception and Client Service

• Greet clients, visitors, and vendors in a professional, welcoming, and courteous manner.

• Answer and route incoming phone calls, take messages, and assist callers with general inquiries.

• Help ensure clients have a positive experience when visiting or contacting the Hilo office.

• Assist clients with administrative questions related to tax return processing, including e-filing steps when appropriate.

Office Administrative Support

• Provide general administrative support to the Hilo office team, including scheduling, correspondence, document preparation, and coordination of office activities.

• Manage calendars and schedules as requested.

• Set up in-house or external meetings, including room reservations, calendar invitations, and food arrangements.

• Open, sort, and handle incoming mail for the office.

• Maintain paper and electronic files in accordance with Firm standards.

• Assist with office cleanup, maintenance efforts, and general organization of the office.

• Handle copying, scanning, faxing, filing, and other routine administrative projects.

Tax Return Processing Support

• Provide administrative support for tax return processing, particularly during tax busy season.

• Assist with gathering, organizing, tracking, and processing tax return documents.

• Help coordinate client signatures, e-filing steps, delivery of completed returns, and related administrative follow-up.

• Support the tax team with accurate, timely, and complete processing of returns and related documents.

• Maintain confidentiality and accuracy when handling client tax information.

Document Preparation and Correspondence

• Prepare, type, and proofread documents, including engagement letters, memos, reports, correspondence, and other client-facing materials.

• Prepare client engagement letters, billings, and correspondence as requested by partners, principals, managers, or other professionals.

• Assist with reports and analysis as requested to support tax engagements or office operations.

Accounting and Practice Support

• Deposit checks and enter receipts into the practice management system.

• Assist with follow-up on outstanding receivables as requested.

• Prepare time and expense reports as needed.

• Support client billing and related administrative follow-up.

Other Duties

• Provide backup administrative support as needed.

• Assist with special projects, Firm initiatives, and other duties as assigned.

• Coordinate with other administrative personnel across the Firm to support consistent processes and procedures.

Qualifications and Attributes

• Strong customer service, communication, and interpersonal skills.

• Professional appearance and demeanor appropriate for a leading professional services firm.

• Ability to interact with clients, team members, and professionals in a courteous and professional manner.

• Strong attention to detail and ability to produce accurate, complete work.

• Ability to multi-task and prioritize work to meet internal and external deadlines.

• Ability to work independently with minimal direction.

• Initiative to anticipate needs and develop solutions.

• Flexibility and ability to adapt quickly to changing priorities.

• Ability to work as part of a team and collaborate with administrative team members across the Firm.

• Strong ethical standards, confidentiality, and sound judgment when handling client and Firm information.

Skills

• Proficiency with Microsoft Word and Excel.

• Ability to learn and use Firm software, practice management systems, and tax processing tools.

• Strong written and oral communication skills.

• Strong grammar, punctuation, and proofreading skills.

• Comfortable working in a fast-paced client service environment.

Education and Experience

• High school diploma or equivalent required.

• Associate degree or higher in business administration or a related field preferred, but not required.

• Previous administrative, receptionist, or professional office experience preferred, but not required.

Work Expectations

• This position is based in the Hilo office.

• Overtime may be required as necessary to complete assignments, particularly during tax busy season.

Compensation and Benefits

The salary range for this role is $50,000 to $65,000. The final salary offer is contingent upon the candidate’s experience, qualifications, and market and business conditions.

In addition to competitive compensation and ongoing technical training, Accuity offers a comprehensive benefits package designed to support employees' health, financial well-being, professional growth, and work-life balance. Benefits include medical, dental, and vision coverage, a 401(k) plan with Firm contributions, life and disability insurance, responsible time off, a monthly wellness subsidy, fully sponsored life coaching services, and a variety of additional employee programs and perks.

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Compensation & Benefits

The total rewards package at Current includes base salary and benefits.

Our salary ranges are competitive within the accounting industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

We provide a robust benefits package, including:

• Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental)

• Company-Paid Life and Long-Term Disability Insurance

• Ancillary Benefits such as supplemental life insurance and short-term disability options

• Classic Safe Harbor 401(k) Plan with employer contributions

• Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning
  

Equal Opportunity

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other applicable legally protected characteristic.