Customer Experience & Support Representative

Job Description Job Description Pay: $15.00 - $17.00 per hour Job description: Customer Experience & Support Representative $500 Sign-On Bonus | No Sundays EVER! Tired of dead-end jobs where you’re just another number? We are too. At Croach® Pest Control, we’re looking for people who like helping others, staying busy, and being part of a team that actually works together. This is a fast-paced office where your attitude, effort, and personality matter just as much as experience. We offer paid training, guaranteed full-time hours, growth opportunities, a fun team environment, and yes...you’ll NEVER work a Sunday. If you’re dependable, motivated, and enjoy talking with people, there’s a good chance you’ll fit right in here. Why You’ll Love It Here: We invest in  training, mentorship, and career growth —your success is our success. Guaranteed 40 hours a week – no worrying about getting sent home early. Full benefits package: Medical, dental, PTO, paid holidays, and sick pay. A  supportive, close-knit team that shows up for each other and wins together. Pay & Perks ~$15/hr base + bonus opportunities ~ Stable, year-round work ~ Real paths to leadership and advancement What You’ll Do This role is all about people. You’ll talk with customers, solve problems, and turn tough situations into great experiences. A big part of the role is helping customers who are thinking about leaving, and showing them why staying with Croach is the right call. Be the  friendly, confident voice that customers remember—for the right reasons. Work with your team to find solutions that actually stick Collaborate with service and office teams to ensure a smooth customer experience Who Thrives Here: You don’t need to know pest control—we’ll teach you that. We’re looking for  go-getters who don’t just clock in—they show up ready to crush the day. If you: Is a  natural problem-solver who can think on their feet and find solutions fast Takes  pride in helping others and finds satisfaction in saving the day (and the customer!) Works well both  independently and with a team , and isn’t afraid to ask questions or share ideas Comfortable using computers and can type with ease while talking to customers Energized by a fast-paced environment and love being part of a supportive team ...then you’re going to fit right in. What We Need From You Strong communication skills Basic computer/typing skills Ability to pass a background check and drug screen About Croach®: We’re a family-founded company that’s growing fast, and doing it the right way. Family First – we’ve got each other’s backs Solution Driven – we figure it out Fierce Competitors – we play to win Do the Right Thing – always Apply Now: If you’re ready to work hard, grow fast, and be part of something that matters,  hit that apply button . We can’t wait to meet you. Work Location: Hayden, Idaho Schedule: Monday–Friday, some Saturdays We can’t wait to meet you and start building something amazing together! Job Type: Full-time Benefits: Dental insurance Flexible schedule Health insurance Paid time off Ability to Commute: ~ Hayden, ID 83835 (Required) Work Location: In person