Sales Support Specialist

Sales SpecialistOur client, located in Greensboro, NC, is seeking a Sales Specialist to join their team.Duties Include:Help support additional sales through follow-ups with new leads, existing customers and sales partners.Identify, follow up and document all sales leads using CRM and help update the active quote pipeline.Prepare and present quotes for partners and end-customers in a complete, accurate, and timely manner.Compare POs initially received to sales quotes and advise sales support team prior to acceptance.Manage expectations of reps, customers and Sensory team on current product delivery lead times.Coordinate test sample collection process from customers, to include entering data into CRM, and providing the customer with status updates.Track sample status with R&D Lab Manager and communicate updates to sales team weekly.Capture accurate, timely and complete customer and sales pipeline information in Salesforce.Communicate detailed progress of monthly/quarterly orders to all sales team members.Assist in setting up video calls/webinars and distributing marketing materials to prospective clients.Assist marketing in ordering product sheets, banners and business cards from printer source, lead company newsletter generation and distribution, as requested.Assist sales and marketing with selected trade show coordination and requested administrative tasks.Coordinate all onsite customer visits with clients and prospects.Support the technical sales support specialist as necessary to help meet sales or production needs.Expedite the sales process by facilitating requests with appropriate internal technical and quality teams, coordinating completion, and ensuring timely quotes and customer follow-ups.Maintain all company quote templates and spare parts price lists.Improve sales and administrative department productivity by creating streamlined and improved processes and procedures, while utilizing good personal time management skills.Perform all other requested sales support or marketing related duties as assigned by management.Education, Certification, and Experience RequiredAS or BS/BA required (or equivalent work experience); sales support, inside sales or customer service experience within a B2B manufacturer is preferred.Must have positive attitude and ability to develop strong positive interpersonal relationships.Prior work or internship experience in a manufacturing environment is preferred. An equivalent of education and experience will be considered; International experience/second language would be a plus.Significant experience with a CRM program; Salesforce Certified Admin certification a plus;Proficient and accurate computer skills (Word, Excel, Power Point, etc.) are required.Salary of $45K to $50K plus excellent benefits