API Gateway & Siteminder Support Lead (Mentor)
Cloud Analytics Technologies, LLC
A leading technology services firm in Chicago is looking for a Subject Matter Expert (Support & Ops) to oversee incident resolution and enhance customer satisfaction. The ideal candidate will have strong analytical skills and be proficient utilizing CA API Gateway and CA Siteminder. Responsibilities include mentoring team members, ensuring compliance with SLAs, and improving service delivery through effective communication and documentation. This role offers a dynamic work environment and opportunities for professional development. #J-18808-Ljbffr
Vacancy posted 2 days ago
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