Manager For Income And Housing Services Winchester

Step into a pivotal role with Winchester City Council as the Manager for Income and Housing Services. Lead efforts that enhance tenant sustainability and community wellbeing across 5000 homes. This full‑time position offers the chance to lead the Income, Homeownership, and Tenancy Sustainment services. Your expertise will ensure productive collection of Housing Revenue Account income, maintain compliance, and support tenants facing challenges. This role directly impacts the quality of life in the Winchester district. Key Responsibilities Direct the Income and Tenancy Sustainment services delivery Manage Housing Revenue Account income collection processes Assist tenants in sustaining their tenancies and managing risks Act as a subject matter expert for income recovery Promote excellent customer service and satisfaction Requirements Proven experience in income management within housing Strong understanding of arrears and tenancy processes Effective leadership and team-building skills Commitment to customer engagement and service quality Ability to thrive in a team‑oriented workplace Elevate your career while serving the Winchester community in this essential role. #J-18808-Ljbffr South East Employers