Mobile Technician

Mobile Service Technician

As a Mobile Service Technician, you will be responsible for diagnosing, repairing, and maintaining trucks on-site for our clients. You'll be the face of our dealership in the field, providing expert service with a focus on efficiency, professionalism, and customer satisfaction.

Key Responsibilities:

• Perform on-site diagnostics, repairs, and maintenance on a variety of truck makes and models.
• Provide emergency roadside assistance and support as needed.
• Use diagnostic tools and software to identify issues quickly and accurately.
• Communicate clearly and effectively with customers to explain repairs and maintenance procedures.
• Maintain a clean and organized service vehicle, stocked with necessary parts and tools.
• Document all work performed, including parts used, repairs completed, and time spent on each job.
• Follow all safety protocols and company procedures.
• Provide exceptional customer service, ensuring that each client's needs are met with professionalism and efficiency.

Qualifications:

• High school diploma or equivalent; technical certifications are a plus.
• Minimum of 2 years of experience as a truck technician, preferably in a mobile service role.
• Strong diagnostic and problem-solving skills.
• Proficiency with diagnostic tools and software.
• Ability to work independently and manage time effectively.
• Excellent communication and customer service skills.
• Valid driver's license with a clean driving record.
• Ability to lift heavy parts and equipment as needed.
• Willingness to work flexible hours, including some evenings and weekends.

Benefits available the 1st of the month following date of hire.

401(k) retirement plan with company match

Medical, Dental, and Vision Insurance

Life Insurance

Short- and Long-Term Disability Insurance

Paid Vacation, Sick, and Holidays

OEM Training Incentive for Parts & Service personnel

Tool Reimbursement for service employees

Tuition Reimbursement for service employees

Discount on Parts/Labor and Vehicle Purchases

Employee Referral Bonus

Professional work environment

To apply please contact Chery Rierson at View email address on click.appcast.io or View phone number on click.appcast.io.

North American Truck & Trailer, Inc.