Client Services Specialist, Part-Time (SLC)

House of Hope (HOH) is in search of a reliable person who is interested in assisting women in recovery at House of Hope. This part-time (mornings from 8 a.m. to 1:30 p.m. OR afternoon 12 p.m. to 5:30 p.m.) Client Services Specialist works with women new in recovery. They get to know strong, resilient mothers as they improve their lives for themselves and their children. The purpose of this role is to help meet client needs as they work towards their goals. This person will also be responsible for running the Client Services office. This is a great opportunity for those seeking experience working with women and families as well as those interested in the human services sector of the non-profit community. House of Hope (HOH), a local nonprofit, empowers women, strengthens families, and promotes recovery in our community. As Utah’s oldest treatment center, we have a long legacy of employing staff who are dedicated to the mission of spreading hope, nurturing healing, and encouraging personal growth in our colleagues, our clients, and our organization. We offer a culture of camaraderie, creativity, and collaboration as we work collectively to make a difference in the lives of the families we serve. House of Hope’s Mission Treating substance use disorders, rebuilding lives, strengthening families, and empowering women. Qualifications, Experience & Skillset PRIMARY RESPONSIBILITIES: Work directly with our recovery clients Provide transport for clients using company vehicles Assist clients to make business phone calls and coordinate appointments Answer incoming calls and interact with community partners Keep records, filing electronic and hard copies in a timely manner Assist clients to log on to virtual appointments Assist with conducting client drug screenings Complete special projects for the program Possess a teamwork mentality, while also being able to work independently Due to licensing and supervision requirements, this position is open to female applicants only Excellent communication and problem-solving skills An ability to be respectfully assertive Confident at making others feel heard and respected Open to feedback with mindset toward self-improvement Possess a strong understanding of professional ethics and boundaries Willingness to drive own vehicle (with mileage reimbursement) or agency vans (up to 10 passengers) and maintain Utah driver’s license and a good driving record Ability to remain calm in high-stress situations Able to climb stairs and lift 40-50 pounds, on occasion Familiarity with Microsoft Office and Apple iPad is a plus Quick and accurate typing skills with attention to spelling and grammar Agency Requirements for All Employees Non-smoking worksite: no tobacco products allowed Must be at least 21 years old Must pass extensive post-offer, pre-employment background check and drug test If in recovery, must have at least 2+ years of continuous sobriety Must have personal reliable transportation, driver’s license, and clean driving record Education Required High school diploma or GED equivalency. Part-time; approximately 28 hours/week:Monday-Friday mornings (8:00 a.m. – 1:30 p.m.) or afternoons (12 p.m. to 5:30 p.m.) Additional hours may be available to help cover time-off requests $15 to $17 per hour Part-time benefits package, including: Dental and vision insurance available Employer-paid Employee Assistance Program 401(k) dollar-for-dollar match up to 5% after 90 days of employment Employee recognition and other incentives Apply Now! House of Hope (HOH) is an equal opportunity employer. All employment decisions are based on achieving the HOH mission without regard to race, ethnicity, skin color, nationality, age, gender, sexual orientation, gender identity and expression, mental and developmental abilities, physical ability, or religious belief. All qualified candidates are encouraged to apply. Salt Lake City Main Office 857 East 200 South Salt Lake City, UT 84102 #J-18808-Ljbffr Houseofhopeut