BUSSER

Busser

HARD ROCK INTERNATIONAL JOB DESCRIPTION: BUSSERAUTHENTIC EXPERIENCES THAT ROCK HARD ROCK INTERNATIONAL

LOCATION: Hard Rock Cafe Los Angeles

POSITION TITLE: Busser

REPORTS TO: Department Manager and/or General Manager

DIRECT REPORTS: Jorge Cuevas

DATE CREATED: 04/15/2026

FLSA STATUS: Hourly - Overtime Non-Exempt

POSITION SUMMARY: Because of the business volume, bussers may be used at Hard Rock Cafe. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests.

PRIMARY RESPONSIBILITIES:

• Clearing dirty tables.
• Resetting tables.
• Sweeping the floor.
• Emptying trash cans.
• Stocking ice/products.
• Maintaining a clean and organized back dock area.
• Pre-bussing tables.
• Having a sense of urgency.
• Assisting and communicating with hosts, servers and other bussers.
• In some Cafes: removing ketchups; refilling guests' drinks and setting up bar pre-mixes.

REQUIREMENTS:

EXPERIENCE, EDUCATION, AND CERTIFICATIONS High School diploma or GED equivalent.

SKILLS: Remaining calm in a hectic, fast-paced atmosphere. Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. Displaying a positive and outwardly friendly attitude toward guests and co-workers.

PHYSICAL DEMANDS: Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear.

Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time.

ADDITIONAL REQUIREMENTS: Maintaining a well-groomed appearance ("having a plan"). Following all uniform guidelines. Practicing all general safety & sanitation standards. Recycling products, where possible. Maintaining HRC's 5 core Values and Mission Statement. This Cafe may cross-train the Servers and the Bussers. This "Server Assistant" will become a rotated position for the Servers and only used during busy volume shifts. Please see the Server job description for details.

GENERAL SIGN OFF: The employee is expected to adhere to all company policies and to act as a role model.

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Pay Range: $2 - $25