General Manager

Chestnut Land Company is the #1, largest and fastest growing domestic franchise partner of Auntie Anne's Soft Pretzels! We have 92 locations in 16 states throughout the Midwest and along the Eastern Seaboard. We're proud to say this is a great place to start a career, grow professionally, and make a difference. It is a place where everyone's voice is heard, where fun is the rule rather than the exception, and where you are recognized for your efforts and achievements. What we believe in! Get Schooled We provide the training and support you need to continue to grow and advance. Learn how to become a ROCKSTAR employee, or at least how to make some dough! Leave your mark We have a strong passion for pretzel making and are committed to customer service and satisfaction. Our dedication to make a difference has formed strong partnerships with Alex's Lemonade Stand to battle childhood cancer, as well as the Children’s Miracle Network and the Food Donation Connection. Be rewarded in style If this is your 1st job or you are a seasoned vet you will still be rewarded. All employees can enjoy a 401K and paid vacation, and once you reach management join us on an annual company convention to Las Vegas or Jamaica! No, really. Work together, Play together There's a lot of hard work that goes into serving and supporting our loyal customers, but we work hard and we like to play harder. After all, we make pretzels so it's impossible NOT to have fun here.

MANAGEMENT BENEFITS

Assistant Managers and Up Our benefits program is designed to attract, retain, and engage top talent like YOU! Competitive salary structure Optional dental and vision 401K; 4% matching Employee + dependent life insurance Paid vacation Paid time off

TEAM BENEFITS

Crew and Shift Managers You don't have to reach upper management to be rewarded here! Competitive wages 401K; 4% matching Paid vacation after 1 year Complimentary meals Free uniforms Position: General Manager Location: Charlotte, NC Job Id: 3123-NC125 # of Openings: 1 Location: Charlotte Premium Outlets Company: Chestnut Land Company Job Overview Chestnut Land Company, the nation’s largest domestic franchise partner of Auntie Anne’s Pretzels, is seeking a high-energy General Manager for our Charlotte Premium Outletslocation. This role is fully responsible for the overall supervision, daily operations, and profitability of the store. You will lead team recruitment, ensure operational excellence, and uphold Auntie Anne’s celebrated standards for product quality and customer service. Base Salary: $52,000-$61,750 per year. Bonus Potential: Up to $5,200 annually. Work-Life Balance: Standard mall hours with no late nights or early mornings. Health Benefits: Choice of multiple Medical, Dental, and Vision insurance plans. Financial Security: Company-paid group life insurance, voluntary life, and disability options. Retirement: 401(k) plan with an employer match up to 4% after one year. Perks: Tuition reimbursement and a generous employee product discount. Drive profitability: Manage overall store operations to meet strict financial and sales goals. Build teams: Recruit, interview, hire, and onboard staff to fulfill location needs. Develop staff: Evaluate employee performance, sign off on training assessments, and manage disciplinary actions. Optimize labor: Build weekly schedules using accurate sales projections and compliance frameworks. Manage inventory: Order all necessary store resources, food products, and supplies. Enforce compliance: Audit daily financial paperwork and promote rigid cash handling policies. Maintain quality: Prep, bake, and serve fresh pretzel products alongside your crew. Lead culture: Conduct routine staff meetings and foster a highly motivated team environment. Handle relations: Act as the primary liaison with mall management and marketing specialists. Preserve standards: Ensure absolute adherence to the Chestnut Land Company "Promise Code of Conduct." Qualifications Experience: Proven management experience in a restaurant, retail, or fast-paced hospitality environment. Credentials: Must hold a valid driver's license. Flexibility: Ability to work a flexible schedule, including evenings, weekends, and peak holiday shifts. About Our Franchise Founded in 1994, Chestnut Land Company is the premier domestic franchise partner of Auntie Anne’s and Cinnabon. Headquartered in Boardman, Ohio, we operate more than 100 locations across 16 states in the country’s top shopping venues. We are proud to offer an inclusive, fast-paced work environment where performance is rewarded, professional growth is guaranteed, and fun is part of the daily routine. #CLC #J-18808-Ljbffr Chestnut Land Company