IT Support Specialist
Tek Systems
Job Description
Job Description
Job Description
• Networking skills needed but not an engineer. Network background is very helpful but need a jack of all trades. Related to the IT / OT piece they will be working with controls people to help them understand better and work with network team to help with the build out.
• This is still a Field Support Technician role but needs the person to understand networking
• OT (Operational Technology) = Manufacturing, PLC’s and manufacturing equipment connects to network and connects to IT side
• Need manufacturing background
• Understand vLans, ip addressing, firewall rules, etc. (understanding but not actually configuring)
• Someone who has a net+ cert would be good.
• Top 3 technical skills: Windows / Desktops, Networking, Customer service
• Will need their own steel toe shoes/boots.
• Work hours 6 – 5 (they will shuffle as needed) - 2nd shift kicks off at 4pm and they want a little overlap
• Someone with at least a few years of experience is fine
• Understanding networking components and fundamentals. Dell contract handles the repairs of computers
• Understand DHCP, DNS, Firewalls, lan segmentation, vlans, etc.
• Zebra scanners controlled by MDM
• Print server troubleshooting (network fundamentals)
• Someone that is dynamic and pick up ball and run with it.
• Get idea of issue and route to the right team
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