Area Manager-Urgent Care

About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most. Job Type: This full-time position is based at our Fredrickson location and is responsible for managing the float pool that provides staffing support across the Southeast Region. GET TO KNOW INDIGO Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. Our modern, team-based medical platform cultivates professional growth, work-life balance and meaningful health outcomes. We’re building a team of innovators to radically transform the healthcare industry. ABOUT THE OPPORTUNITY We are looking for an Area Manager to join our Indigo Urgent Care team and oversee our clinic in Fredrickson and the float pool. You will also have a home base in Renton where the Indigo Urgent Care training facility is located. This leadership role offers the opportunity to guide high-performing teams while fostering strong camaraderie with fellow Area Managers—a supportive network for collaboration and shared success. Enjoy continuous growth through ongoing learning, development, and peer-to-peer engagement, all while making a meaningful impact on patient care. MORE ABOUT YOU If you are excited to: Thrive at work and at home Practice team-based care at the top of your license Work in a fast-paced, modern environment Make a positive, lasting impact in healthcare Then you could be a great fit at Indigo! Position Summary The Area Manager for Retail Health is a lead administrative position responsible for the oversight and management of the daily operations for multiple affiliated Retail Health and ancillary service locations that are geographically dispersed in the region. The Area Manager engages in and coaches the team to achieve the Retail Health vision of transforming health care through delivering an exceptional experience to its customers and team members. The Area Manager travels to the various clinics on a regular basis and is available during business hours (including night/weekends/holidays/on-call rotation). In this role, you will maintain broad ownership of all administrative functions including operations, marketing, finance, human resource management, medical and business information systems, and ancillary planning and development. You will also maintain the highest quality clinical and service experience for every customer and team member at all assigned sites. Requirements Bachelor’s degree or 4 years of experience in lieu of degree will be considered Master’s degree preferred Three (3) years of experience in professional or technical role required (urgent care or healthcare field preferred) Three (3) years of experience in a supervisory or lead capacity Consideration may be given to internal candidates not meeting the minimum qualifications A Better Way to Work in Health Care Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work. Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels. Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff. Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $94,889.60 - $136,572.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach. Join our talent network by creating a simple profile with us and we'll see if you're a fit for any current openings! Don't see an opening that fits your current preferences? Create a job alert for the type of job you're looking for, and we'll notify you when one gets posted! Click here to create a Job Alert. MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at View phone number on click.appcast.io and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.