Medical Records Specialist

Medical Records Specialist

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Job Title: Medical Records Specialist Company: Bennett & Bloom Eye Centers Location: Louisville, KY 40215 Travel: There will be required travel to our other clinics in the area on an as-needed basis.

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Employee Discounts
• Competitive Base Pay

Hours:

• Full Time
• Our offices are open Monday-Friday 7:30am-5:30pm Your shifts will typically be scheduled within these hours. You may need to work a little earlier and/or later as needed.

Requirements:

• High School Diploma or GED equivalent
• Previous experience working with medical records in the healthcare industry is preferred
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Summary:

Our practice is seeking an experienced individual who is organized, dependable, can work well in a fast-paced environment and thoroughly enjoys working with people. The Medical Records Specialist is responsible for processing all medical records requests through prompt and courteous service in a high-volume, patient-focused environment.

Essential Duties and Responsibilities:

• Responds to written or telephonic requests for medical records in a timely manner.
• Maintains patient files in Electronic Medical Record (EMR) system.
• Responds to subpoenas according to operational standards.
• Retrieve patient information as directed.
• Maintains patient confidentiality by adhering to professional standards, policies and procedures, and federal and state requirements.
• Communicates problems or irregularities according to management.
• Other duties as assigned.

Qualifications:

• Must exhibit patient confidentiality at all times.
• Must be detail-oriented and able to work with changing priorities.
• Strong written and verbal communication skills required.
• Favorable result on Background Check required.
• Must be able to provide proof of identity and right to work in the United States.

Education and/or Experience:

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience
• Previous experience working with medical records in the healthcare industry preferred

Licenses and Credentials:

• None

Systems and Technology:

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems preferred
• Computer proficiency and ability to quickly learn new applications

Physical Requirements:

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.