Technical Support Sales Specialist

Job Description

Job Description

RedBuilt™  is the industry leader in custom, sustainable wood building products for commercial applications. For over 60 years, we’ve collaborated with architects, engineers, and contractors to bring projects to life with less wasted time and material.

We are built on safety , customers , careers , community , and the structures we shape. 

Summary:

We are currently hiring Technical Sales Support Specialists - an excellent opportunity for talented individuals eager to grow in the dynamic engineered wood products industry. In this role, you will partner with regional Technical Representatives, Bid Desk Associates, and Project Managers to support project execution and contribute to the development of long-term customer relationships. This role frequently serves as a steppingstone to a Technical Sales Representative position.

Our ideal candidate is driven by integrity, enthusiasm, and a passion for the construction industry. You will play a critical role in expanding opportunities for RedBuilt and supporting projects through every stage of the construction cycle.

Essential Functions:

• Support Technical Sales Reps, Bid Desk and Project Management groups.
• Generate project material take-offs and estimates.
• Assist structural engineering professionals and architectural firms with RedBuilt product specification.
• Problem-solve with both internal teams and design/construction communities.
• Exercise discretion in prioritizing tasks and resolving customer concerns.
• Prepare sold projects for hand-off to the RedBuilt design team.
• Maintain accurate and up to date records in CRM system.
• Review invitations to bid to qualify projects to pursue.
• Identify process inefficiencies and recommend improvements to enhance customer experience and internal workflows.
• Stay informed on industry trends and customer needs to support sales team.
• Perform other duties as assigned.

Skills and Qualifications:

Our Technical Sales Support Specialists are exceptional communicators who can clearly convey building concepts and technical ideas. They can manage multiple priorities, work independently and have a strong proficiency in Microsoft Office and CRM tools (NetSuite, Dynamics, Power BI). They thrive on challenges and are dedicated to supporting both our customers and teammates. These individuals consistently leverage tools and technology to drive results, balancing self-motivation with strong team collaboration. Many come from educational backgrounds in Construction Management, Engineering, or Architecture. Interest in construction, manufacturing or engineered wood products is always a plus!

If this sounds like you, we’d love to hear from you!

Reports to: Regional or Area Sales Manager

FLSA Classification: Exempt

Job Type: Full-time

Pay: $65,000 to $90,000

Work Location: Portland, OR | Hillsboro, OR | Boise, ID

Benefits: 

• 11 Paid Holidays (includes 2 Floating Holidays of your choosing)
• Paid Time Off
• Paid Community Service
• Health Benefits (Medical, Dental, Vision)
• FSA/HSA Options
• 401k Retirement Plan with Employer Matching
• Opportunity for bonus
• Paid Parental Leave
• Flexible Dependent Care Account
• Employee Assistance Program (EAP)
• Company Paid Basic Life and AD&D Insurance
• Company Paid Short Term Disability
• Voluntary Long-Term Disability
• Voluntary Life and AD&D Insurance

RedBuilt is an equal opportunity employer.

Must take pre-employment drug test and a background check which includes criminal records to be considered for the position.

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.