Veterinary Client Service Representative

Veterinary Client Service Representative

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:

• Provide friendly, quality customer care to patients and clients
• Process invoices payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient's immunizations and tests
• Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Preferred Qualifications:

• High school diploma
• Weekend availability as needed
• Must be able to lift 30-50 pounds

Benefits:

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and Career development

About Hernando Animal Clinic:

Hernando Animal Clinic & Surgery Center is a trusted veterinary clinic in Hernando, MS, just south of Memphis, TN, offering state-of-the-art veterinary care for dogs, cats, pocket pets, and exotic animals. Our team is dedicated to providing modern, compassionate, and personalized care in a welcoming environment that prioritizes both pets and their owners. We offer a full range of veterinary services, including pet dental care, allergy and dermatology treatment, nutritional and behavioral counseling, parasite prevention, internal medicine, oncology, surgery, and emergency and critical care. Our clinic is equipped with the latest diagnostic technology, including ultrasound, digital radiography, tonometry, echocardiograms, and an in-house laboratory and pharmacy, to ensure fast, accurate, and effective treatment. With nearly four decades of combined veterinary experience, our skilled veterinarians provide comprehensive, collaborative care and hands-on mentorship in a supportive environment. We are committed to delivering the best veterinary care because every pet deserves the highest standard of health, comfort, and happiness. Hernando Animal Clinic is a proud partner of Innovetive Petcare, where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.

Equal Opportunity Employer Policy:

Hernando Animal Clinic is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.