Shift Supervisor - Overnight

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures. Essential Functions Management: Work effectively with store management and store crews, supervise the store’s crew through assigning, directing, and following up of all store activities, and effectively communicate information with management and crews. Customer Service: Assist customers with their questions, problems, and complaints; promote a strong customer service culture; handle all customer relations issues in accordance with company policy; and promote a positive shopping experience for all customers. Maintain customer/patient confidentiality. Merchandise/Presentation: Price merchandise, stock shelves, execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise; maintain and execute the display and maintenance of off-shelf merchandise; and reset departments following POGs. Required Qualifications Deductive reasoning ability, analytical skills, and computer skills. Advanced communication and supervision skills. Ability to work a flexible schedule, including early morning, overnight, and weekend shifts; work overtime as needed; and respond to urgent store issues. Preferred Qualifications Experience as a retail supervisor. Education High School Diploma or Equivalent preferred but not required. Salary & Hours Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: $16.50 – $24.00 per hour. Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVS Health