Client Partner

Strategic Partner Manager

Location: Pleasanton, CA / Boise, ID / Chicago, IL / Dallas/Plano, TX - 100% REMOTE. Candidate must be within driving distance (50 miles) of one of the division offices below: Duration: 8 Months Office hours: M - F 8-5 or 9-5 pending candidates' location.

Role Description

Client Partners (L2) are relationship focused sellers responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partners will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partners will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+) QBR/T2T support and more.

Key Responsibilities Include, But Are Not Limited To:

• Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
• Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation
• Focus on building client partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish client and category goals and objectives
• Partners with merchandizing team for JBP/JBP+ needs
• Strives to build strong relationships across the entire client team (brand, agency, shopper, ecommerce)
• Key focus on demand generation, proactive and strategic selling and program management through IO
• Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals
• Works in lockstep with account managers ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs
• Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature
• Provides a map and strategic plan to attain and exceed account quota
• Identifies and leads annual planning, QBR, T2T and lunch and learns
• Develop partnerships with client merchandizing teams (NCD/ASM)
• Strong ability to work cross-functionally to effectively advocate for the voice of the customer
• Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives
• Ownership of improving opportunity win rate, deal slip rate, sales cycle duration, client outreach and other relevant sales metrics
• Provides account-level forecasting predictions
• Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data
• Ensures accurate CRM data hygiene with an emphasis pre-IO signature to ensure accurate revenue forecasting
• Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage
• Continuously monitor, learn and develop knowledge of retail media landscape
• Client travel as needed

Qualifications:

• BS/BA degree - Marketing, Business or other appropriate discipline.
• 4 + years of sales/retail/digital media experience
• Strong understanding of advertising/digital retail media space
• Ability to meet/exceed quota, track revenue and grow accounts.
• Intermediate skills with Microsoft Office products.
• Demonstrates strong presentation skills with ability to prep and present based on audience up to VP level
• Effective communicator both oral and written
• History of critical thinking with an ability to tackle unique programs and projects with a positive and problem-solving mindset
• Strong leadership, collaboration, and strategic skill sets based on previous experience.
• Positive, people-oriented, and energetic attitude with a willingness to learn