Assistant Manager

We are seeking a motivated Assistant Manager to oversee the day-to-day operations of a fast-paced retail store. This role ensures all aspects of the store run smoothly, including customer service, inventory control, and sales. You will foster a positive and welcoming environment for customers while supporting and developing a productive team. Reporting to the Store Manager, this role is integral to achieving operational excellence and providing an exceptional shopping experience. As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Responsibilities: • Monitor and mitigate potential security risks, including internal theft and shoplifting • Recruit, hire, and train team members to build a competent, diverse, and motivated workforce • Monitor employee performance, provide coaching and feedback, and support professional development • Participate in regular meetings to review store performance and contribute to improvement strategies • Maintain clear communication with the Store Manager regarding operations, staff performance, and store challenges Qualifications: • High school diploma or equivalent required, or the ability to obtain one through The Excel Center • Ability to pass a criminal background check and drug screening • Excellent verbal and written communication skills for interacting with employees, customers, and management • Strong customer service skills with the ability to resolve concerns and ensure satisfaction • Experience cultivating a positive, supportive, and productive workplace environment Compensation: $17 hourly

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