Experienced Veterinary Receptionist - Austin, TX

Experienced Veterinary Receptionist WantedNorth Austin Animal Hospital is Hiring an Experienced Veterinary Receptionist!Role: Experienced Veterinary Receptionist Status: Full-time Salary: Competitive and based on experience Schedule: 4 days per week with rotating SaturdaysBenefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discountsProfessional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowanceLifestyle Perks You'll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount programReady to Help Us Build Something Special?We're building something special at North Austin Animal Hospital, and this is your chance to be part of it!North Austin Animal Hospital is looking for an experienced, full-time Veterinary Receptionist who brings creative ideas, critical thinking skills, exceptional client service, and a desire to be their best.We're a well-established veterinary practice committed to exceptional patient care and outstanding customer service. But we're more than a group of compassionate veterinary professionals—we're a supportive team that believes we're better together.We value collaboration, cross-training, continued education, and helping every team member find a path for professional growth. If you've been looking for a veterinary hospital where your ideas are welcomed, your development is encouraged, and your coworkers genuinely support one another, North Austin Animal Hospital may be the place for you.Why Our Veterinary Receptionists Love It HereJoin a well-established veterinary practice committed to exceptional patient careBe part of a supportive team that believes in a "better together" philosophyWork in a culture built around compassion, collaboration, and mutual respectBring your ideas and critical-thinking skills to a team that values your perspectiveBuild meaningful relationships with clients and the people who love their petsPlay an essential role in creating an exceptional client experienceReceive cross-training to expand your knowledge and abilitiesTake advantage of continuing education and professional development opportunitiesDevelop your knowledge of veterinary medicine and hospital operationsWork alongside teammates who want to see one another succeedFind opportunities to build a meaningful growth path within veterinary medicineWork hard, laugh together, and enjoy being part of a team that takes its work seriously without taking itself too seriouslyWhat Our Veterinary Receptionists DoAs a Veterinary Receptionist at North Austin Animal Hospital, you'll be an essential connection between our clients and medical team. You'll help keep communication flowing, schedules organized, and clients supported throughout their experience with our hospital.Welcome clients and patients with warmth, professionalism, and compassionAnswer incoming phone calls and respond to client questionsSchedule and coordinate veterinary appointmentsCheck clients and patients in and out efficientlyCommunicate important information between clients and the medical teamMaintain accurate client and patient informationProcess payments and assist with client transactionsHelp clients understand hospital services, recommendations, and next stepsRecognize potentially urgent concerns and communicate them appropriately to the medical teamProvide compassionate support during stressful or emotional situationsHelp maintain an organized, welcoming, and efficient reception areaBalance multiple priorities while maintaining excellent client serviceCollaborate with veterinarians, technicians, assistants, and fellow reception team membersParticipate in cross-training and continued learning opportunitiesTake ownership of responsibilities and help identify ways to improve the client and team experienceJump in wherever needed to support clients, patients, and coworkersWhat You'll BringWe're looking for an established Veterinary Receptionist who combines exceptional client service with organization, critical thinking, professionalism, and a team-first attitude.Previous veterinary reception or veterinary client-service experienceA genuine passion for pets and the people who love themExcellent verbal and written communication skillsStrong customer-service and interpersonal skillsCreative thinking and problem-solving abilitiesStrong organizational and multitasking skillsAbility to prioritize effectively in a busy veterinary environmentConfidence handling multiple conversations, requests, and responsibilitiesAbility to remain calm, compassionate, and professional during challenging situationsStrong attention to detail and accuracyDependability and a strong work ethicA willingness to take initiative and ownership of responsibilitiesAbility to work both independently and collaborativelyAn openness to cross-training and learning new skillsA desire to continue growing professionallyA positive attitude and willingness to support teammatesA sense of humor—because life is short, and smiling makes the busy days betterThe Extras You'll Actually FeelAt North Austin Animal Hospital, we believe a great veterinary workplace is built by people who care about the work and one another.Our "better together" philosophy means asking for help when you need it, offering help when someone else does, sharing ideas, learning from one another, and recognizing that every role contributes to the hospital's success.We're committed to cross-training and education because we want our team members to have opportunities to discover what they're great at and where they want their careers to go. You won't simply be filling a seat at the front desk—you'll be an important part of shaping the client experience and supporting the hospital as a whole.Bring your passion for pets and veterinary care. Bring your ideas. Bring your personality. And yes, depending on how adventurous the cats are feeling, you may even occasionally find yourself witnessing a cat rodeo.Benefits You Can't BeatFinancial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you're an experienced Veterinary Receptionist who loves helping people, thrives in a collaborative environment, and wants to bring your ideas and talents to a team that is building something special, we'd love to meet you.Bring your passion, creativity, critical thinking, and personality. Apply today and see what "better together" looks like at North Austin Animal Hospital!Diversity, equity, inclusion, and belonging are core values at North Austin Animal Hospital and Vetcor. We are passionate