Service Center Manager

Service Center Manager

Charlotte, NC

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You'll Get to Do

Are you a hands-on leader who thrives on driving safety, efficiency, and performance in a fast-paced operational environment? We're looking for a Service Center Manager to lead our facility with the same energy and precision that keeps our teams safe, our processes lean, and our numbers strong. This is more than a management role, it's an opportunity to shape a culture where safety comes first and continuous improvement is a daily habit. We welcome candidates from all backgrounds who bring strong leadership instincts, operational discipline, and a genuine commitment to people. If you've led teams through change, owned a P&L, or driven measurable safety and efficiency gains, we want to hear from you.

As Service Center Manager, safety is your top priority, both in upholding current standards and building new ones. You'll be a vital, visible presence on the floor, coaching employees on safe work practices and setting the tone for a facility that takes accountability seriously.

This role is ideal for someone who is organized, detail-oriented, and communicates with clarity and confidence at every level of the organization.

Key Responsibilities:

• Championing safety: Drive a safe working environment for all employees, ensure full compliance with OGEP and corporate safety programs, and partner closely with local Safety Coordinators to meet facility safety goals and mandates.
• Leading continuous improvement: Serve as the driver for Lean Manufacturing initiatives (5S, Kanban, Visual Factory, inventory control), building a culture where process improvement is everyone's responsibility.
• Managing cost & efficiency: Oversee and control materials, inventory, labor/overtime, and supply costs to keep the facility running lean and profitable.
• Owning financial performance: Understand, set, meet, and exceed yearly sales goals and budgets, profit margins, inventory turns, product needs, and production planning.
• Delivering results customers can count on: Achieve best-in-market lead times, quality control, and OTIF/CSI performance benchmarks.

What We Are Looking For

We know great candidates come from all kinds of backgrounds. If you don't check every box below, we'd still love to hear from you.

• 5+ years of relevant industry experience, including prior people management experience
• Bachelor's degree in Management or a related field preferred (equivalent experience will also be considered)
• Strong financial acumen, a solid grasp of price, cost, and margin relationships, with the business knowledge to manage facility P&L, budgeting, forecasting, and expense control
• A confident, effective communicator with logical, organized verbal and written skills and strong interpersonal ability across employee relations

This is a chance to step into a role where your leadership directly shapes a facility's safety culture, operational excellence, and bottom-line results. We value diverse perspectives, backgrounds, and career paths, and we're committed to building a team where every employee feels supported, respected, and empowered to grow.

Position Pay Range

$95,000 - $115,000 USD

What OBE Offers You

• Benefits that benefit you industry competitive benefits at the lowest cost to the employee
• Work-life balance PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work A pay-for-performance culture with potential for annual raises and bonuses
• Training We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

Oldcastle Building Envelope