Customer Support Data Entry Specialist

Kelly has an exciting opportunity available for a Customer Support Data Entry Specialist in the Houston, Texas area. Under the functional direction of the Global Capital Purchasing Leader and direct coaching by the Project Procurement Coordinators (PPC), this role serves as the direct interface between the Global Capital Purchasing (GCP) organization and supports stakeholders and partners on procurement work processes and transactional systems for capital project purchasing, planning, and execution. The role supports the following transaction types: Process Material Specification Transmittal (MST) Packages Request for Quotes Spot Purchase Orders Addendums Finalization of all transactions Primary Responsibilities Workload Efficiency and Quality Management for MST's and/or Transactions Adhere to the agreed cycle times between Engineering Solutions (ES) and GCP. Monitor quality of documents submitted by ES and provide work process guidance. Ensure documents submitted to internal partners, stakeholders, and suppliers comply with GCP quality standards. Understand Delegation of Authority for Spend and Commit including override approval process. Identify, analyze, and resolve supply and transactional procurement issues (purchasing and payables). Involve other purchasing team roles if required. Contribute to work process improvements. Functional Mailboxes and MST Package Processing Monitor functional mailboxes for new incoming MST’s. Enter MST/Purchase Order information into tracking database. Inquiry and Bids Prepare bid lists and create inquiries for capital equipment and materials. Ensure material requisition (MST package) and competitive bid process is followed for each requisition as called for in the project supply plan. Purchase Order Write-ups & Finalizations Enter Purchase Order into purchasing system. Update existing orders with addenda. Input and distribute purchase orders and addenda in accordance with project instructions. Set up purchase orders in the Progress Billing Management System. Training & Expertise Provide training for eMST process, purchase order/addendum input processing. Guide and assist internal partners. Be the knowledgeable focal point for supplier and internal partner transactional procurement issues. Critical Success Factors High level of skill utilizing the purchasing systems Excellent communication and teamwork skills Fluent in MS Office, Outlook Initiative and proactive self-management Education, Certification, and Experience Requirements High School Degree minimum plus at least 5 years of related work experience Prior experience handling extensive data entry and reporting related tasks Familiarity with SAP and MS Office Benefits Medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, legal plan, short-term disability Retirement savings plan, service bonus, pay plans, paid holidays, transit spending account, paid sick leave Equal Employment Opportunity Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr Kelly Services