Manager / Associate Director / Director of Scaling Operational Excellence

Job Description

Job Description

Follow your passion 

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team's scope of work permits. 

To achieve our vision, we are searching for a Manager, Associate Director, or Director of Scaling Operational Excellence with a Bachelor's Degree, and at least 2-10+ years of experience with a proven record of building, optimizing, and scaling operational systems. Our ideal candidate has a creative, problem-solving mindset, disciplined focus on scalable processes, and passion for education. Experience in top-tier consulting firms is highly desired. We are open to hiring at the Manager, Associate Director, or Director level; title and compensation will be determined after assessment of experience, skills, and competencies.

Responsibilities:

• Build scalable systems that support our school-based operations teams: Develop and optimize internal systems that support school-based operations teams managing a variety of responsibilities, including facilities management, family engagement, safety systems, data, and student wellness
• Improve existing processes: Investigate, learn, and observe existing systems at school-sites; drive process improvements and codify best practices that work effectively at scale
• Monitor implementation and coach to outcomes: Partner closely with internal teams to implement systems and processes with fidelity
• Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet your goals, but surpass them
• We are humble, willing to put the team's needs ahead of your own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

We are hiring for immediate openings and onboarding on a rolling basis. The salary range for this position is between $75,000 and $150,000. Title and salary will be determined after assessment of experience, skills, and competencies. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales. This position is eligible to receive an annual discretionary, merit-based performance bonus.

We offer great benefits: 

• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• 403(b) retirement plan; Zeta offers matching contributions toward your savings 
• Top-of-market competitive compensation

We provide awesome perks: 

• Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it's up to you!)
• 4 live therapy sessions per month through Talkspace and free Headspace subscription
• MacBook Air and specified monthly reimbursement for use of a mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• Zeta swag, team outings, and NYC's finest sweet treats
• Books for professional development

We care deeply about your personal and professional growth:

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates 
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).