Technical Writer
Global Business Solutions, LLC.
THIS IS A TEMPORARY POSITION - 6 MONTH ESTIMATED TERM We are looking for a professional to provide technical writing and documentation support to a government aviation customer. The Technical Writer will be responsible for developing, reviewing, and maintaining Standard Operating Procedures (SOPs), technical manuals, program documentation, and end‑user documentation in accordance with contract requirements, government standards, and aviation operational guidance. The Technical Writer works closely with Subject Matter Experts (SMEs), engineers, program staff, and government stakeholders to translate complex technical and operational information into clear, accurate, and user‑focused documentation that supports mission execution, compliance, safety, and continuous process improvement. Responsibilities Researches, drafts, edits, and maintains Standard Operating Procedures (SOPs) supporting aviation operations, maintenance, logistics, training, and administrative workflows; Develops technical manuals, process guides, job aids, handbooks, and technical narratives aligned with Government and aviation program requirements; Applies Lean Six Sigma and continuous improvement principles when documenting processes to improve clarity, efficiency, and standardization; Produces end‑user documentation that translates complex aviation or technical processes into clear, task‑based instructions suitable for Government personnel and contractors; Creates supporting visuals (process maps, flow diagrams, tables, screenshots) to enhance usability and comprehension; Collaborates with aviation SMEs, engineers, maintainers, logisticians, and program staff to capture accurate technical content; Participates in interviews, workshops, and process walkthroughs to validate documentation accuracy and operational relevance; Ensures all documentation complies with applicable Government writing standards, contract deliverables, and customer style guides; Performs document reviews, edits, and quality assurance checks to ensure accuracy, consistency, version control, and traceability; Supports documentation repositories and configuration management processes as required; Identifies opportunities to streamline or standardize documented processes using Lean Six Sigma methodologies; Incorporates customer and end‑user feedback to continuously improve documentation quality and effectiveness. Qualifications Bachelor’s degree in Technical Writing, English, Communications, Engineering, or a related field, or equivalent years of experience is required; Minimum 4-6 years of experience in technical writing, documentation development, or SOP creation is required; DoD-issued Secret Security Clearance is required at start; Demonstrated experience developing SOPs, technical manuals, and end‑user documentation is required; Lean Six Sigma certification (Green Belt or higher) or demonstrated applied experience using Lean Six Sigma principles is required; Strong ability to translate complex technical or operational information into clear, concise, and accurate written products is required; Proficiency with Microsoft Office (Word, Excel, PowerPoint) and document management tools is required; Excellent written communication, editing, and organizational skills is required; Knowledge of process mapping, value stream mapping, or continuous improvement documentation is required; Experience supporting government aviation or aviation‑related programs is preferred; Familiarity with aviation terminology, operational workflows, or maintenance environments is preferred; Experience working in compliance‑driven or audit‑sensitive environments is preferred; Knowledge of process mapping, value stream mapping, or continuous improvement documentation is required. GBSI is an affirmative action/equal opportunity employer. All Qualified applicants will receive consideration for employment without regard for race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. This Contractor and subcontractor shall abide by the requirements of 41 CFR-60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. #J-18808-Ljbffr Global Business Solutions, LLC.
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