Office Administrator for Process Serving Agency

Job Description

Job Description

Benefits & Perks

• Opportunity for growth within a small, fast-paced company

• Flexible scheduling options

• Competitive compensation

Job Summary
We are seeking a full-time, on-site Service Department Administrator for our Process Serving division, located in Rochester, NY. This role is integral to the smooth operation of our legal support services. As the Service Department Administrator, you will manage key administrative functions related to process serving. Responsibilities include document handling, client communication, affidavit generation, invoicing, and supporting compliance protocols as outlined in training.

Key Responsibilities

• Accurately enter case-specific information and documentation into proprietary software

• Organize, maintain, and prepare case files for internal and external review

• Generate and review affidavits of service in accordance with legal standards

• Provide cross-departmental administrative support as needed

• Communicate effectively with clients and process servers to facilitate service completion

• Perform skip tracing to locate individuals as required

• Review internal documentation to ensure accuracy and completeness

• Prepare and issue client invoices upon completion of services