Success Coach

Primary Function : The Success Coach is responsible for planning, facilitating, and supporting engaging and age-appropriate programming in alignment with BGCD’s mission and program pillars: Academic Success, Healthy Lifestyles, Character & Leadership, and Life & Workforce Readiness. Programs are implemented using the Youth Program Quality Intervention (YPQI) framework to ensure high-quality, safe, and developmentally appropriate experiences.

Essential Job Responsibilities

• Plan and facilitate engaging, hands-on activities aligned with BGCD programming, youth interests, and developmental levels
• Implement approved BGCA and partner-provided curriculum while designing original activities as appropriate
• Support homework help and academic enrichment through project-driven learning
• Build positive, trusting relationships with youth and families that support social, emotional, and academic growth
• Manage group behavior using trauma-informed, restorative, and youth-centered practices
• Ensure safety, supervision, and compliance with BGCD policies and procedures at all times
• Track daily attendance, participation, and program outcomes
• Collaborate with Club staff, volunteers, and community partners to enhance program delivery
• Maintain clean, organized, and safe program spaces and assist with supply inventory
• Participate in required training, professional development, and staff meetings
• Perform other duties as assigned by the Club Director

Youth Engagement & Relationship Building

• Build meaningful, mentoring relationships with youth that promote belonging, positive identity, and emotional safety.
• Serve as a consistent, positive adult presence—modeling strong character, accountability, and leadership.
• Actively engage youth in daily programming and informal interactions.

Program Delivery & Facilitation

• Lead or assist with workshops, discussions, hands-on learning experiences, and project-based activities.
• Support implementation of quality evidence-based programs.

Environment, Culture & Safety

• Ensure the program spaces are safe, welcoming, structured, and developmentally appropriate.
• Uphold and enforce all BGCD safety protocols, including flight-risk procedures, supervision standards, emergency response, and behavior expectations.
• Maintain clean and organized program spaces; model and uphold Club values.

Caregiver Engagement & Communication

• Provide Club Director or other appropriate staff to share with both positive and corrective feedback with caregivers.
• Provide written documentation when necessary for Club Director or other appropriate staff to communicate with caregivers.
• Maintain professional, timely communication with caregivers regarding youth progress, concerns, and celebrations.

Recruitment, Outreach & Retention

• Support recruitment efforts through school connections, community outreach, and peer engagement.
• Encourage consistent attendance, positive participation, and re-engagement of youth who become inactive.
• Assist in monitoring and improving youth retention and membership by delivering fun and engaging programming daily.

Data, Documentation & Reporting

• Accurately document attendance, incidents, program participation, and youth progress.
• Submit required reports and weekly updates to the Club Director.
• Support data collection and impact measurement for grants and BGCA reporting.

Leadership & Service Initiatives

• Support or co-lead youth leadership programs and specialty Clubs.
• Guide youth in planning service-learning projects, special events, and leadership activities.

Club Events & Team Collaboration

• Assist with Club-wide programs, special events, family nights, and community projects.
• Collaborate with Club leadership, Education Coordinator, and staff to ensure cohesive programming.
• Attend mandatory staff meetings, BGCA trainings, and professional development sessions.

Collaboration/Relationships :

• Maintains close contact with Club Directorand other Club staff, volunteers and caregivers.
• Work collaboratively with other community partners, schools and Leadership Staff to enhance program development. 
• Actively participate in professional development training.

Physical Requirements/Work Environment :
We maintain a 15:1 member to staff ratio.  Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing.  Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs.  Requires ability to use computers, various standard and specialized software and database systems, keyboard, calculator and typical office machines.

Skills/Knowledge Required:

• At least 2 years working with youth in a youth development, education, or community-based setting preferred.
• Some college coursework in education, social work, or a related field preferred
• Ability to build trust and rapport with diverse youth populations.
• Strong communication (written and verbal), organizational, and facilitation skills.
• Ability to enforce boundaries, implement safety procedures, and respond calmly in crises.
• Must complete background check and required training.
• Ability to work with a team.
• An understanding of the needs and interests of young people.

CPR and First Aid certification preferred.