Business Systems & Integration Manager

Job Description

Job Description

The Position: Business Systems & Integration Manager

The Business Systems & Integration Manager’s mission is to architect the intelligence and connectivity of HydraPak’s global technology environment, ensuring accurate and timely information for company decision-making. This critical role will build the automated future of the business by focusing on innovation, integration, scalability, and security

The Company:

Pushing boundaries to redefine the future of hydration, HydraPak creates innovative gear that is specialized for a variety of different athletic activities. Easy-to-use and highly functional, every HydraPak product showcases the technical manufacturing expertise that has distinguished the company for two decades. By offering a better way to hydrate, and continually seeking to refine its offerings, HydraPak has pioneered new product categories and become a trusted hydration partner for athletes worldwide. The company sells to athletes directly and as an original equipment partner of major brands in the active Outdoor Recreation industry that incorporate our hands-free hydration reservoirs and soft flasks into hydration backpacks and running vests. We work with over 70 leading brands in this capacity including Osprey Backpacks, Salomon, Patagonia and The North Face. HydraPak also operates as Bottle Bright®, the natural and effective cleaning tablet. Our branded hydration products are available at specialty sport stores worldwide.

Our Company Values: ATHLETE

A dvocates: We are a customer-focused company. We think about the challenges our customers face and make them our top priority.

T eam Players: Teamwork makes the dream work. We collaborate and focus on the overall success of our customers and our company. We all unload the container and collaborate without ego.

H onest: We’re committed to moral principles and having high integrity. Our handshake is our word. We strive to do the right thing, even when no one else is paying attention.

L ong-View Thinkers: We’re focused on where we want to go, and what we have to do today to meet tomorrow’s goal. From our team members to customers, we recognize that long-lasting, authentic relationships are the key to our continued growth and success.

E ntrepreneurs & Innovators: We are the experts in our category and craft. We don’t settle. We create new products and services and improve on what’s already been done.

T olerant & Respectful: The Golden Rule drives us. We value the importance of diversity in work, play and life. We bring our whole selves to work. We treat everyone with respect and dignity.

E co-Conscious: We believe in protecting, preserving, and providing access to the communities where we work and play. We endeavor to reduce our environmental impact on the earth and its resources.

Duties and Responsibilities

Enterprise Applications & System Integrations

• Own and evolve HydraPak’s business system architecture, including the development and maintenance of a 3-year systems roadmap.
• Process Improvement: Partner with Sales, Operations and Finance to eliminate manual & inefficient processes and improve end-to-end workflows (Order-to-Cash, Procure-to-Pay).
• System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy.
• Data Integrity: Proactively audit data synchronization between systems to ensure the ERP remains the system of record.
• Core Application Administration: Oversee the configuration, maintenance and performance of the core business platforms.

AI & Workflow Automation

• Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness.
• AI Subject Matter Expertise: Act as the lead for Large Language Model usage, providing the training to help staff leverage AI for strategic thinking and improved efficiency.
• AI Administration: Support the IT & Systems Manager in the governance and secure rollout of AI tools across the organization.

IT Infrastructure Support

• Oversee the IT & Systems Specialist in the following areas, if needed:
  • Maintenance of productivity platforms (Google Workspace, Microsoft 365, RingCentral, Zendesk)
  • IT Helpdesk support, including software, hardware & network configuration & troubleshooting.
  • User account administration across multiple platforms.
  • Onboarding of new users and removal of IT access for departing users.
  • System implementations and upgrade projects.

Experience and Qualifications

Education

• Bachelor’s degree in Information Systems, Computer Science, or related field.

Experience

• 5+ years in Business Systems Management in global, fast-paced, distributed environments.
• Experience supporting & enhancing core business systems (ERP, E-commerce, BI, CRM), prioritizing an integration mindset over specific platforms.
• Familiarity with distribution industry workflows (inventory, purchasing, order fulfillment).
• Systems fluency across multiple SaaS categories and practical experience using middleware tools for system integration.
• Data literacy: Understanding of relational databases and basic SQL proficiency.
• AI literacy: Practical experience implementing AI tools like Gemini to automate repetitive administrative or data-entry tasks.
• Logical mapping experience, creating detailed data-flow diagrams and technical documentation for complex system integrations.
• Experience working with 3rd party SaaS vendors.

Skills & Aptitudes

• Strong communication and documentation skills with the ability to collaborate across all departments, and to create clear technical documentation and SOPs for both technical and non-technical users.
• High level of organization, multitasking, and accountability.
• Problem-solving mindset and ability to operate independently.
• Ability to view the business as a series of connected workflows rather than just a collection of break/fix support tickets.
• Service-oriented approach to supporting the business..
• The ideal candidate is a hands-on builder capable of integrating cross-functional systems and deploying AI-driven workflows that fundamentally change how employees work.

Working Environment & Physical Demands

• Based in our Longmont, Colorado office.
• Office-based work with typical desk and computer tasks.
• Hands-on work on occasion.
• Occasional travel may be required.

Salary & Benefits

This is a full-time position based in our Longmont, CO office Monday-Thursday with Fridays remote eligible. The typical work hours for this job are between 8am-5pm, Monday through Friday. Pay range for this position is 120,000 - 140,000 annually with up to 10% bonus potential. HydraPak offers up to 120 hours of Paid Time Off in the first year of service, 11 paid holidays, a range of insurance benefits starting the first of the month following a 30-day waiting period, and a 401(k) plan with company match after 90 days.