Assistant Manager

Position: Assistant Manager

Immediate Supervisor: General Manager

Position Summary: Lead and develop people to execute outstanding product quality and customer service build sales and control costs for each Assistant Manager must follow standard operating policies and procedures.

Essential Job Duties:

• Train manage direct coach lead and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escalate guest issues/concerns during shift
• Handle and properly escalate employee issues/concerns
• Monitor and manage the drive-ins food labor paper and inventory during shift to maximize cost-control operational efficiency quality standards and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies procedures and operational standards
• Ensure compliance with all applicable federal state and local laws
• Perform all station duties (fountain & frozen dresser front swamp back swamp grill switchboard expeditor food prep and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties including trash disposal mopping sweeping washing dishes and food preparation tools wiping counters sanitizing food preparation areas cleaning equipment and emptying used grease pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Flexible work schedules irregular hours; days nights; weekends; and holidays

Qualifications and Job Requirements:

• Experience
• At least 2 years of restaurant management experience or one year of retail management experience preferred
• Experience running a restaurant shift without supervision
• Knowledge/Skills
• General restaurant or retail knowledge
• Knowledge of federal state and local health and safety laws and regulations
• Basic computer math and reading skills
• Effective verbal and written communication skills
• Problem-solving multi-tasking decision-making leadership time-management and conflict-resolution skills

Work Environment: Continuous standing bending reaching moving stooping stretching and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

Required Experience:

Manager