Assistant Store Manager

Assistant Store Manager – Operations & Training | Smoothie KingWe're looking for a dependable, hands-on Assistant Store Manager – Operations & Training who enjoys working with people, developing Team Members, staying organized, and jumping into the operation wherever needed. This is not a desk-management position. You'll work alongside the team taking orders, making smoothies and food, completing prep, helping guests, opening and closing the store, and keeping the operation running smoothly. You'll also take on additional responsibility for Team Member training, inventory processes, catering preparation and deliveries, and operational execution. This is a great opportunity for an experienced Shift Lead, Team Captain, restaurant trainer, or strong restaurant/retail employee who is ready for the next step in leadership.As an Assistant Store Manager – Operations & Training, you'll help support consistent day-to-day store execution while working alongside the team. Your responsibilities will include:Serve as a Store Trainer for new and existing Team MembersHelp onboard and train Team Members on recipes, POS, guest service, food preparation, food safety, cleaning, prep, stocking, and store proceduresWork hands-on in normal store positions, including taking orders, making smoothies and food, completing prep, stocking, and cleaningSupport store opening and closing proceduresAssist with cash-handling procedures and required operational logsAssist with weekly inventory counts, receiving deliveries, product organization, FIFO, waste control, and inventory accuracyMonitor product levels and communicate ordering needs or shortagesMaintain organized cooler, freezer, and dry-storage areasHelp reinforce Smoothie King recipes, portioning, food safety, cleanliness, and brand standardsSupport sales initiatives including Enhancers & Extras, smoothie upsizing, and food attachmentHelp prepare, organize, stage, and fulfill catering ordersMake local catering deliveries when assignedSupport off-premise events and other catering activities as neededProvide exceptional guest service and help resolve routine guest concernsIdentify operational or training issues and communicate them to the General ManagerModel reliability, urgency, teamwork, professionalism, and a positive guest-first attitudeOur Assistant Store Manager is an operational leadership position. You will help train Team Members, provide task direction, reinforce procedures, and help the store operate successfully. However, this position does not have direct reports or independent hiring, firing, compensation, promotion, or formal disciplinary authority. Those responsibilities remain with the General Manager and Ownership. This role is ideal for someone who enjoys leading by example and working alongside the team.The strongest candidates will have:Restaurant, QSR, retail, hospitality, or customer-service experiencePrevious experience as a Shift Lead, Team Captain, Trainer, Assistant Manager, or similar role preferredStrong reliability and attendanceAbility to train and explain procedures clearly to othersStrong organizational skills and attention to detailComfort working with inventory and basic operational systemsExcellent communication and guest-service skillsAbility to work quickly and accurately in a fast-paced environmentWillingness to work hands-on alongside Team MembersAbility to open and/or close the store as scheduledFlexible availability, including some evenings and weekendsBasic computer and POS knowledgeValid driver's license and appropriate automobile insurance for catering deliveriesFood safety certification or willingness to obtain required certificationMost importantly, we're looking for someone who takes ownership of their work, shows up when scheduled, helps the people around them get better, and doesn't wait to be told about every problem that needs to be solved.This is an active restaurant position. Candidates must be able to:Stand for extended periods during assigned shiftsFrequently bend, reach, squat, and perform repetitive tasksWork in refrigerated and freezer environmentsSafely lift and move products and supplies weighing up to 75 lbs., using available assistance when appropriateWork around common food allergensSafely transport catering products and supplies when assignedWe're building a strong leadership team and want people who are interested in growing with the business. For the right person, this position can provide valuable experience in restaurant operations, training, inventory management, catering, guest experience, and leadership while creating a path toward future management opportunities. If you're dependable, organized, enjoy developing others, and aren't afraid to jump behind the counter and work alongside your team, we'd like to hear from you. Apply today to join the Smoothie King team!Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea. What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It's been more than 40 years since Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products. They're not just good; they're good for you.