Administration- Triage and Prescription Refill, Registered Nurse

Triage & Prescription Refill Nurse (RN)

The Triage & Prescription Refill Nurse (RN) manages incoming patient calls from individuals seeking medical information or medical attention. This role includes scheduling appointments based on the patient's condition, answering questions, and providing limited health education. The nurse also monitors provider desktops for those who are out of the office and triages materials as needed. In addition, they initiate electronic prescription refills and order labs or follow-up visits required for medication monitoring and adherence.

Education & Experience:

• Graduate from an accredited school of nursing (RN), required
• Current MS RN license, required
• At least two (2) years of clinical experience, preferred

Qualifications:

• Strong discretion and ability to handle confidential information
• Composure in fast-paced, high-pressure environments
• Willingness and ability to learn new technologies
• Dependable, punctual, and highly detail-oriented
• Strong multitasking and independent-work capabilities
• Excellent written and verbal communication skills
• Accurate documentation skills
• Ability to follow established workflows consistently

Work Schedule:

Monday - Friday, 8:00AM - 5:00PM