Human Resources Manager

HR Manager / People Operations Manager

IRBIS Air, Plumbing & Electrical 

San Jose, CA (On-site at 2210 Lundy Ave, San Jose, CA 95131

About IRBIS Air, Plumbing & Electrical

IRBIS Air, Plumbing & Electrical is a leading provider of premium HVAC, plumbing, and electrical services across the San Francisco Bay Area, serving communities in San Jose, Santa Clara, Fremont, Redwood City, and beyond. Founded in 2019, the company has grown rapidly into one of the top-rated home services providers in the region, known for high-efficiency solutions, innovation, eco-friendly practices, and exceptional customer service.

With outstanding reviews (4.9/5 from over 1,400 customer ratings on platforms like Google and Yelp), IRBIS has earned prestigious recognitions, including the  Carrier President's Award in 2024for leadership, customer satisfaction, and operational excellence as a Carrier Authorized Dealer. Most notably, IRBIS was honored as one of America's fastest-growing private companies, ranked #1,757 on the 2024 Inc. 5000 list . This dynamic, ambitious team is committed to excellence and continues to expand, offering a fast-paced, rewarding environment where your contributions directly impact growth and success.

Salary Range & Compensation

Base Salary Range: $110,000 – $115,000 per year 

Total Compensation Potential: Up to $150,000 (including performance-based bonuses)

Benefits & Perks

· Comprehensive health insurance

· 401(k) retirement plan

· Generous PTO and leave of absence (LOA) policy

· Opportunity to join a dynamically growing company with ambitious goals for the near future

· Collaborative, supportive team environment focused on professional development

Job Summary

We are seeking an experienced HR Manager / People Operations Manager to lead all aspects of human resources for our growing team of 50+ employees. Reporting directly to the CEO, this hands-on role will own the full employee lifecycle—from recruiting and onboarding to payroll, compliance, training, employee relations, and strategic HR initiatives. The ideal candidate is a proactive, detail-oriented professional who thrives in a fast-paced trades/service environment and is passionate about building strong company culture, ensuring legal compliance, and supporting business growth.

Key Responsibilities & Duties

· Manage full-cycle recruiting for 7+ roles annually, including sourcing, screening, interviewing, and offer management. 

· Onboard all new employees (conduct general company onboarding; coordinate role-specific training with team leads). 

· Design and deliver training programs to enhance employee performance, promote company culture awareness, and improve retention. 

· Oversee payroll processing, staff compensation, benefits administration, and related compliance. 

· Analyze HR data (turnover, engagement, performance metrics) and provide actionable recommendations to top management. 

· Handle day-to-day employee matters for 50+ staff, including support, inquiries, and performance guidance. 

· Drive continuous improvement of HR processes, policies, and systems for efficiency and scalability. 

· Manage difficult situations, including conflict resolution, disciplinary actions, performance improvement plans (PIPs), and terminations when necessary. 

· Ensure full compliance with federal, state (California), and local labor laws (e.g., ADA, FMLA, wage/hour, anti-discrimination). 

· Support employee relations, investigations, LOAs/PTO tracking, and workplace culture initiatives. 

Required Qualifications/Skills

· Minimum 5 years of experience as an HR Generalist or HR Manager in a full-scope role (recruiting through payroll and compliance). 

· Bachelor's degree in HR, Psychology, Business, or related field.

· Professional certification such as SHRM-CP or PHR (preferred or willing to obtain).

· Proficiency with HRIS/payroll systems (QBO, Rippling, others) and Microsoft Office/Google Workspace/Slack. 

· Strong knowledge of California employment laws and best practices. 

· Excellent communication, conflict resolution, and interpersonal skills. 

· Clean professional record with positive recommendations from previous employers. 

· Ability to work independently in a small-team setting while handling sensitive/confidential matters. 

Preferred Qualifications

· Prior experience in the trades, home services, HVAC/plumbing, manufacturing, or industrial sectors. 

· Familiarity with fast-growing SMB environments and scaling teams. 

· Experience working in Service Titan.

Reporting Structure & Team Info

This role reports directly to the CEO and has no direct reports at this time. You will collaborate closely with leadership, department heads, and the broader team in a supportive, entrepreneurial culture.

Equal Opportunity Employer

IRBIS Air, Plumbing & Electrical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available for applicants with disabilities throughout the recruitment process.

How to Apply

If you're excited about building HR processes in a high-growth Bay Area company, we'd love to hear from you!

Please send your resume and a cover letter outlining your relevant experience to:

View email address on click.appcast.io

Any questions about the role should also be directed to this email. We review applications on a rolling basis and look forward to connecting with qualified candidates soon.

Thank you for your interest in joining the IRBIS team!