Medical Receptionist

Medical Receptionist Opportunity At Compass Oncology

It may sound cliché, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients.

Compass Oncology – the largest privately-owned Cancer Care and Research Facility in the Pacific Northwest – is looking for a Medical Receptionist with high level customer service skills that are looking to break into the stable, exciting, and growing field of healthcare. While having medical office experience is a good place to start, we are looking for individuals that have the heart for service.

Employment Type: Full-Time 40hrs, M-F Location: West Cancer Clinic (Tigard, OR)

Salary Range: $18.68-$25.22 Per Hour

Job Scope: Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities:

• Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtains all appropriate forms as required.
• Obtains demographic and insurance information.
• Obtains copy of patient's insurance cards and current driver's license for file.
• Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system.
• Prepares and organizes new patient charts.
• Notifies nursing staff of patient arrivals, placing charts in appointment order.
• Assists in preparing charts for next day's appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Issues receipts if necessary.
• Distributes condolence cards to patients' families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Qualifications:

Education: High school diploma or equivalent required

Experience/Training:

• Minimum (0-3) years of professional office experience preferred.
• Computer skills including Microsoft Office Suite.
• Ability to multi-task at a high patient volume front desk.
• Excellent written and verbal communication skills.
• Impeccable customer service skills.

More About The Company: Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, and supportive care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you!

As a member of The US Oncology Network, one of the nation's largest community-based cancer treatment and research networks, Compass Oncology participates in leading-edge clinical trials through Sarah Cannon Research Institute. We proudly serve the Portland and Vancouver communities with clinical offices located throughout the metro area.

Comprehensive benefits include:

• Medical, Dental, Vision, Life and Disability
• HSA and Flexible Spending Accounts
• Critical Illness, Hospital, and Legal Plans
• PTO and Holiday Plans
• Retirement Savings Plans
• Robust Wellness Program and Incentives
• EAP
• Perks
• Jeans Fridays!

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires prolonged sitting, some bending, stooping and stretching. Requires occasional lifting of up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires hearing and vision corrected to normal range.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and involves frequent contact with management and staff.