Retail Associate
Ross Dress for Less
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
ESSENTIAL FUNCTIONS:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
- Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
- Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
- Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
- Represents and supports the Company brand at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
- Maintains a professional appearance and adheres to the Company's dress code at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
- Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
- Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
- Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
- As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
- Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
- Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
- Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
- Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 pounds.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
- Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Retail Associate in Westover, WV vacancy
$14 per hour
...range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about... ...help. We can show you how. POSITION SUMMARY: As a Retail Associate at Goodwill, you will work with a team to maintain a clean and...Suggested- ...sunglasses to all. A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the... ...JOB DESCRIPTION GENERAL FUNCTION The Retail Sales Associate will be responsible for providing exceptional customer service,...SuggestedMinimum wagePart timeLive inLocal areaWorldwideFlexible hoursAfternoon shift
- Burlington - - Responsibilities: Receive freight and convey shipments from the shipping/receiving platform to backroom; Process, ticket, store, move, and display merchandise; Stock, organize and present new merchandise on the sales floor; Perform other tasks as assigned...Suggested
- ...values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of... ...and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping...SuggestedWork at officeLocal areaImmediate startShift work
$15.75 - $16.75 per hour
Job Description - Overview Immediate Openings! We are currently accepting applications for part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture....SuggestedHourly payFull timePart timeImmediate startFlexible hoursNight shiftWeekend work- ...Job Description As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while...Part timeWork at officeLocal area
- ...Retail Associate Primary Location: West Virginia-Monongalia-Westover-Westridge Commons WV Work Locations: Westridge Commons WV 48 Colliers Crossing Westover 26501 Job: Retail Associate Schedule: Regular Shift: Standard Employee Status: Entry Level Job Type: Part-...Part timeShift work
- ...a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making...Hourly payFull timeTemporary workPart timeLocal areaFlexible hoursNight shiftDay shift
- ...Join Our Team at PetSmart Retail Sales Associate Full Time Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates...Weekly payFull timePart timeLocal areaImmediate startWeekend workAfternoon shift
- Burlington - - Responsibilities: Receive freight and convey shipments from the shipping/receiving platform to backroom; Process, ticket, store, move, and display merchandise; Stock, organize and present new merchandise on the sales floor; Perform other tasks as assigned...Part time
$12.5 - $13 per hour
...working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra,... ...customer experience preferred \n \n \n \n Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate...Hourly payTemporary workPart timeLocal areaHome officeFlexible hours$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend work$12 per hour
...Stocking AssociateIf you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills...Hourly payPart timeFlexible hoursNight shift- Burlington - - Responsibilities: Receive freight and convey shipments from the shipping/receiving platform to backroom; Process, ticket, store, move, and display merchandise; Stock, organize and present new merchandise on the sales floor; Perform other tasks as assigned...Part time
- ...today! This is an evergreen requisition used to build a pipeline of candidates for future openings. While this posting for a Retail Sales Associate Part-Time at our Store 1519-University Twn Centre-maurices-Morgantown, WV 26501 remains open year-round, actual hiring...Part timeFlexible hours
- ...Retail Sales Associate - University Town Center Part time 267 Target Way, Morgantown, WV, US 26501 About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission...Part timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift
- Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part...Part time
$12 per hour
...Seasonal Retail Sales Associate If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills...Hourly payPart timeSeasonal workFlexible hoursNight shift- ...Campus Retail Associate You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating...Daily paidTemporary workLocal areaFlexible hoursShift work
- ...create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best... ...Leader WHAT YOU'LL NEED Previous experience working in a retail environment. If you love music and pop culture, you're in the...Full time
Retail Associate to deliver exceptional customer service and support store operations. You will greet customers, process transactions, help maintain appearance, and assist with daily tasks to ensure a smooth...
Daily paidFlexible hours- Additional Job Info: Additional $1.50/hr. for working 10pm-6am Overview: Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member’ because that’s what you...
- ...Retail Operations AssociateGoodwill of North Central West Virginia is a nonprofit organization that funds job training, education, and... .... We can show you how.POSITION SUMMARY:As a Retail Operations Associate you would be responsible for the receipt, movement, storage and...
- ...Prepare and edit presentations, spreadsheets, documents, PDFs, multiple taskd, handle distractions) What We’re Looking For Associates Degree or higher (any field) Strong computer skills Ability to multi-task Problem solving and critical thinking skills...Full timeWork at office
- ...Retail Keyholder At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming... ...properly labeled and include packing lists. Visually inspect associates' and leaders' packages and/or belongings at store closing or at...Full timeLocal areaWorldwideFlexible hoursShift workNight shift3 days per week
- ...Morgantown, WV Part time R323397 Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each...Part time
- ...values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of... ...theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets...Local area
- Your Store Journey Starts Here Our Stores Team Members are the heart of the customer experience. Every day, you bring a friendly attitude, help customers find the gear that fuels their next adventure, share your passion for sports and the outdoors, and keep the store...
- ...Shoe Carnival! We're looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for customers. If you... ...training and opportunities to grow ~ A fun, fast-paced retail atmosphere Physical Requirements: ~ Able to stand, walk...Part timeFlexible hoursShift workWeekend workAfternoon shift
- Store Team Member Additional $1.50/hr. for working 10pm-6am Full-time team members are required to work 4 weekend days per month. Overview Got high-energy and love to hustle? Come join the fast-paced, fun work atmosphere as a store team member and make Sheetz...Full timeWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Retail Associate. Be the first to apply!


