Association Coordinator

Job Description

Job Description

Because Communities Deserve Better!

At Community Association Management, we believe that strong relationships, clear communication, and proactive support are the foundation of every thriving community. Our WHY is to creatively find solutions and overcome challenges so that we can work together to advance the common cause. The Association Coordinator is at the core of that mission — supporting Board Members, maintaining high-touch service, and ensuring seamless community operations.

The Association Coordinator supports Board Members in a designated portfolio of residential communities. This role is responsible for coordinating administrative tasks, tracking key documents, facilitating Board communications, and ensuring compliance with governing documents and state regulations. This position requires excellent communication skills, multitasking abilities, and a commitment to proactive service.

• Respond to Board Members and internal teams within a 4-hour window during business hours.
  

• Assist Boards with routine questions about financials, homeowner accounts, and vendor contact information.
  

• Support and monitor compliance processes, including the mailing of violation letters.
  

• Coordinate and distribute notices and documentation for annual meetings; attend meetings as required.
  

• Track architectural requests and submit to Board or ARC for review and follow-up.
  

• Review and approve invoices for timely payment processing.
  

• Assist with annual budget preparation and annual reports.
  

• Coordinate vendor communications, including setup, work orders, and invoice questions.
  

• Provide documentation for insurance claims and coordinate Board-approved repairs when necessary.
  

• Maintain accurate, organized digital records in accordance with company standards.
  

• Associate degree, or equivalent combination of education and experience (minimum 3 years preferred).
  

• Exceptional organizational skills and attention to detail.
  

• Strong customer service orientation and communication skills.
  

• Ability to multitask and prioritize effectively in a deadline-driven environment.
  

• Experience working with a diverse group of people and managing multiple associations.
  

• Knowledge of HOA governing documents and processes preferred.
  

• Full-time, 40 hours per week (Monday–Friday, 8:00 AM – 5:00 PM).
  

• May require after-hours and weekend availability to support meetings or emergencies.
  

If you're passionate about community service, enjoy collaborating with people, and thrive in an administrative leadership role — this is your opportunity to help raise the standard for association support.