Program Manager - Content Management Systems [Remote]

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Salary Range:
$97,000.00 - $145,000.00 per year.
Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window:
This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.
Job Description:

Establishing a Safety Management System (SMS), which includes the establishment and maintenance of a series of standard safety enterprise process models. From internal audit to safety risk, information, compliance, and safety culture management, the use of enterprise architecture/business process management of the SMS is a key means by which we standardize the business of managing safety. This position will have the overall responsibility of managing the Document Management System, which is the means by which the business of managing safety is standardized through company-level policies, standards manuals, and task-level standard operating procedures. The Manager of Safety Management System currently has the sole responsibility to design, implement, and maintain the instance of AODocs Document Management System, expand usage of the platform across the company, and manage, prioritize, and design requests for system modifications, templates, and new user adoption. This is in addition to other core duties, including the design and implementation of other broad safety management capabilities, such as internal audit, safety risk management, and safety culture management. If this position is not filled, the adoption of the document management system will be delayed due to competing priorities, leading to under-utilization of the software platform, wasted expense, and increased safety liability for documents that should be controlled but have yet to be migrated.

Overall Responsibilities:

This position reports to the Manager of the Safety Management System and will have the
overall responsibility of managing the Document Management System. As the company's
internal point of contact, this position will interact with various organizations and individuals to
help expand the library of documents under control.

Bright, energetic professional with an aptitude for strategic thinking and a focus on quantitative
impacts. Proven experience working with cross-functional teams. Demonstrated ability to
manage multiple tasks with shifting priorities and varying deadlines. Excellent organizational,
communication, and project management skills. Strong attention to detail. Self-driven.

Top 3 Daily Responsibilities:

(3+ bullets of the primary responsibilities on the assignment)
• Maintain basic configuration of AODocs platform in partnership with IT Business
Systems Engineering team (data type, template, view changes, and specification and
testing of enhancements. Safety & Document Management PgM Job Description
• Create and maintain G-Suite-based templates for different organizational needs in
partnership with a diverse user community base.
• Coordinate user community and stakeholder engagement to increase platform adoption
and content migration, as well as identify potential platform enhancements.

Mandatory Skills/Qualifications:

(All skills, both technical and soft, required to be successful in the role)
• B.A. or B.S. in any discipline.

• 8+ years of large-scale project management experience, preferably as the Project Manager.

• 8+ years experience in a highly regulated industry such as aviation, transportation, energy, automotive manufacturing, or medical device/pharmaceuticals.

• 5 to 8 years of CMS administration experience.

Non-Essential Skills/Qualifications:

(Skills that would be nice to have but are not essential in the role).
• Product cost and life cycle management (PCLM) experience

Skill/Experience/Education

Location: USA Remote

Salary Range: 97,000 - 145,000 USD Annually

Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits & Additional Compensation: * Variable Pay: This position is eligible for Annual bonus based on individual and company performance.

Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window: This position is expected to remain open until 8/27/26. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO:

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .