PROGRAM SPECIALIST

Program Specialist

Be the reason someone has a better day. Full-Time | Paid Training | DailyPay Available | Immediate Openings

Looking for more than just a job? At Supportive Concepts for Families, we're not just hiring employees, we're building a team of compassionate professionals who believe everyone deserves the opportunity to live a fulfilling and independent life.

For more than 25 years, Supportive Concepts for Families has been empowering individuals with intellectual and developmental disabilities to live meaningful, independent, and fulfilling lives.

We provide residential and community-based services that help individuals achieve their goals while promoting dignity, respect, inclusion, and personal choice. Every day, our employees make a lasting impact by helping the people we support build confidence, develop life skills, and engage in their communities.

At Supportive Concepts for Families, our team members are more than employees—they are advocates, mentors, and difference-makers.

When you join our team, you become part of an organization that values compassion, teamwork, growth, and the belief that every person deserves the opportunity to thrive.

Why Join Our Team?

Competitive Pay & Outstanding Benefits

• DailyPay – access your earned wages before payday
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses

Paid Training & Career Growth

• Earn while you learn
• Comprehensive paid training program
• Career advancement opportunities throughout the organization
• Leadership development and professional growth

Meaningful Work That Matters

• Build relationships that change lives
• Help individuals achieve personal goals
• Support independence and self-confidence
• Make a positive impact every day
• Be part of a mission-driven organization dedicated to serving others

What You'll Do

The Program Specialist will:

• Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
• Promote the well-being of the human aspect of this organization and report any concerns to the Executive Director
• Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
• Be an advocate for all of the policies and protocols of the organization. Every day brings new opportunities to help someone learn, grow, and succeed.
• Maintain a caseload of no more than 30 individuals
• Complete quarterly reports, annual assessments, outcomes, SNAP assessments, personal inventories, consumer demographic sheets and required paperwork for the 6400 regulations and PA 51 regulations for all individuals on caseload
• Attend monthly Waiver monitoring meetings and complete follow up actions for Waiver monitoring issue forms
• Provide needed documents to the Supports Coordinator, for individual's meetings as well as attend meetings with other team members
• Function as the initial point of contact for Supports Coordinators, Administrative Entities, and Government agencies
• Visit all homes on the caseload a minimum of once per month. More visits will be necessary if individuals are in crisis, new to programming, or have increased training needs
• Participate in monthly Team meetings for assigned team and homes
• Attend all ISP meetings, complete annual outcomes/procedures and all needed paperwork and submit to the Supports Coordinator
• Ensure the resident's home is a safe, functional living space to meet individual needs
• Ensure consumer participation in day programming
• Participate in medical appointments (especially psychiatric or hospital discharge) as needed to ensure additional services are requested if needed and that information is relayed appropriately
• On call responsibilities as assigned
• Ensure training/completion of Getting to Know Me sheets for all residents with all employees, as well as annual outcomes
• Create, monitor, and update house books for all individuals on caseload
• Serve as the plan lead if required
• Coordinate and participate in all evaluations including, PT, OT, speech, sensory, and any other required support
• Work in conjunction with Referral Team on coordination with pending placements, as well as with the families and present provider of these individuals
• Coordinate and participate in all evaluations concerning wheelchairs, medical and adaptive equipment
• Participate in outside reviews i.e. SIS assessments, quality assurance visits, and other visits as scheduled
• Review all ISP'S for individuals on case load and ensure that the Assistant Program Coordinator administers competency tests to all employees on new plans
• Notify appropriate Supports Coordination entity of errors or inconsistencies in ISP hours or needs and coordinate with Central Scheduling
• Monitor and ensure completion of initial program training and annual training for employees
• Attend staff meetings and training sessions as required
• Review on call notes and incidents submitted
• Ensure completion of annual consumer inventory by the Assistant Program Coordinator. Ensure updates are completed as large purchases or disposals are completed
• Prepare and maintain all required licensing files throughout the year for each resident in preparation for annual licensing and follow up with Program Coordinator/Assistant Program Coordinator for needed items
• Coordinate completion of Quarterly Licensing Inspection summaries as well as Licensing Inspection Instruments
• Review monthly reports for each individual and communicate feedback to Assistant Program Coordinator
• Train Assistant Program Coordinators on monthly report writing, outcomes, and data collection on an ongoing basis
• Role modeling for all Residential Specialists, Assistant Program Coordinators, and Program Coordinators in all outcomes, behavior plans, and on basic functional job skills in the best interests of the individuals
• Draft and update Behavior Support Plans as needed (if not completed by PDCS)
• Work in conjunction with Program Coordinators and Assistant Program Coordinators if a crisis arises in the home related to the individuals
• Promote residents, staff and company in a positive manner to neighbors, doctors, families and the public at large
• Certifications/proficiency in trainings as required by caseload
• Assist with additional duties as assigned by Program Management

Who We're Looking For

You may be a great fit if you are:

Compassionate and caring

Dependable and responsible

Patient and positive

Looking for meaningful work

Interested in healthcare, human services, psychology, education, nursing, social work, or caregiving

Ready to make a difference in the lives of others

Qualifications

• Associates Degree (or 60 credit hours) and 4 years of experience working directly with people with developmental disabilities
• Bachelor's Degree and 2 years of experience working directly with people with developmental disabilities
• Excellent communication skills, documentation accuracy, and organizational skills
• Detail oriented

Start a career with purpose. Some jobs pay the bills. This job changes lives. If you're looking for a career where your compassion, dedication, and hard work make a real difference every day, we invite you to join the Supportive Concepts for Families team.

Apply today and become the reason someone has a better day. Supportive Concepts for Families is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

"Creating a Better Tomorrow... Today"