Community Center Program Manager

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD's Beacon Community Center is comprised of over 90 school-based programs serving young people enrolled in grades K-12 during afterschool hours; and Young Adults/Older Adults and families in the evening and on weekends. Through its network of community partners, Beacon Community Centers offers high quality programs that offer a strong balance of academic enrichment, recreation, cultural and skill building activities that build 21st century skills. Beacon community partners are awarded funds through a competitive Request for Proposal (RFP) process. Under the supervision of the Deputy Director, with latitude to exercise independent action and decision making, the Program Manager will be responsible for over 15 sites and perform the following duties. Responsibilities Monitor and evaluate Community-Based Organization (CBO) Community Center contracts. Review, provide feedback and approve annual programming scope of work. Will be required to conduct site visits during late afternoon, evening and weekends. Provide technical assistance and direct work improvement or corrective action for underperforming CBOs. Evaluate contract performance reports, as well as agency fiscal documents to ensure contract compliance. Become proficient and provide training to CBOs on DYCD Connect, DYCD innovative web-based program management system. Make summary reports to higher administrative levels along with recommendations to improve program performance. Prepare standard reports to higher management. Knowledgeable of Youth Development and Youth Leadership standards and ability to develop and integrate practices into program development. Carry out special assignments, tasks and projects assigned by senior management as needed. Minimum Qualifications A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above. Preferred Skills Problem Solving: Identify and resolve problems in a timely manner; develop alternative solutions; works well in group problem solving situations. Technical skills: Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Customer Service: Manages difficult situations; responds promptly to provider and community needs. Written Communication: Writes clearly and informatively; able to read and interpret written information. Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration. Background in working with community-based organizations. Experience and knowledge of after school and community organizing. Familiar with current developments and trends in the fields of social and human services. Computer literate with advanced knowledge of Microsoft Word, Excel and Outlook. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr