In Room Dining Supervisor

In Room Dining Supervisor

Four Seasons Hotel and Residences Fort Lauderdale is looking for an In Room Dining Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

The Opportunity

• The position will be responsible for supervising the day-to-day operations for In Room Dining in absence of the F&B Manager. To assist F&B Manager in ensuring all staff adhere to Four Seasons standards.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the hotel's room service department to ensure that established cultural and core standards are met.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Preferred Qualifications and Skills

• One to two years previous experience in a line, supervisory or assistant manager position in Food & Beverage.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Eight to ten hour shifts; scheduled days and work hours may vary based on need.

Why Four Seasons Hotel & Private Residences Fort Lauderdale?

A modern reflection of the world's most coveted yacht clubs, Four Seasons Hotel and Residences Fort Lauderdale is an unrivaled expression of luxury and energy within this next-generation coastal city. Designed to blend seamlessly with the Atlantic Ocean waters it's perched upon, experience a soothing oasis enlivened by vibrant social spaces and a renewed sense of Americana and possibility. Moments away from the colorful city's most desirable outdoor activities, cultural arts, restaurants and shops, our enviable location welcomes you at the heart of this youthful South Florida Riviera.

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998…join our team and discover why.

A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include inclusive and diverse employee engagement events all year-round, complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K, complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and, on the people, we employ and serve around the world.

US work authorization is required.