Application Support Engineer

Robert Half

Job Description

We’re looking for a go-to IT Support & Application Support Specialist to join our team in Portland, Maine—someone who can fix issues quickly and calmly explain (for the third time) why restarting actually does help. A big part of this role is owning and supporting our core business application , so if you like being the expert everyone relies on, you’ll fit right in.

What You’ll Do:

Provide day-to-day IT support for internal users (hardware, software, network)
Serve as the primary support contact for our core business application
Troubleshoot complex application issues and coordinate with vendors to drive resolutions
Manage system access, user accounts, and application configurations
Support onboarding/offboarding (yes, you’ll be popular on day one)
Document issues and fixes—future-you will be grateful
Partner across teams to improve system performance and user experience

Why Join Us:

Be the go-to expert for a mission-critical application
Tight-knit team that values IT (and submits mostly helpful tickets)
Stable, growing organization with a strong local presence

If you enjoy solving problems, working directly with users and vendors, and owning a platform that keeps the business running—we’d love to hear from you.

Apply

Vacancy posted 5 days ago

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