Golf Course - Reservationist - Part Time

Golf Course - Golf Reservationist - Part Time - Port St. Luce, FL

PGA Golf Properties Inc., a wholly owned subsidiary of the PGA of America, advances the PGA's objectives to promote enjoyment and involvement in the game, by providing accessible world-class championship golf courses, research, education, licensing and advisory services. Working in a fun and professional atmosphere, we offer our employees competitive benefits and compensation and the opportunity to perform in an exciting environment. The PGA strives to provide a work environment that is respectful and supportive and allows a balance between professional and personal life.

We are currently hiring for a Golf Reservationist who will be responsible for answering in-coming phone calls from guests and members to reserve tee times and stay-and play packages. Welcomes guests to the golf course and promotes a positive image to the golfing experience. Create the ultimate PGA of America golf experience by determining and selling to the needs of guests inquiring via phone and website by matching our products and services to their desires. Represent the PGA of America in the utmost professional manner.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Handle in-coming phone calls for golf reservations and other golf-related inquiries.
• Provide "up-sell" options to customers.
• Answer inquiries regarding directions and PGA Golf Club services and amenities both during phone calls and at guest check-in.
• Operate a multi-line phone system.
• Provide a good impression to guests via telephone by being friendly and helpful.
• Become a model in participating in and delivering PGA's Standards of Excellence.
• Make outbound prospecting phone calls to sales leads as provided by Director of Sales.

We Offer:

• Flexible hours, days, nights, and weekends
• 401k Plan offered to all staff
• Golf privileges and the opportunity to learn the game
• Discounts in Food & Beverage and in the Golf Shop

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.