Administrative Support Specialist

Position Overview

Choice Home Warranty, the 2nd largest home warranty company in the United States, is seeking a detail-oriented and highly organized Sales Administrative Support Specialist to support our sales department with daily post-sale administrative tasks within Salesforce.

This position is fully focused on assisting the sales team by processing, updating, and managing tasks generated after a product is sold. The ideal candidate thrives in a fast-paced environment, is highly organized, accurate, and comfortable handling calculations and numerical data throughout the day.

Responsibilities

• Manage and complete daily sales support tasks within Salesforce
• Process and update customer accounts after products are sold
• Review sales submissions for accuracy and completeness
• Perform calculations related to sales transactions, pricing, adjustments, and account updates
• Assist sales representatives with administrative requests and account updates
• Input, maintain, and verify customer and sales information in Salesforce
• Coordinate with internal departments to ensure smooth processing of sales transactions
• Track pending sales tasks and follow up to ensure timely completion
• Maintain accurate documentation and electronic records
• Resolve basic administrative issues related to sales processing
• Ensure all tasks are completed according to company procedures and deadlines
• Support the sales team by handling backend operational tasks throughout the day

Qualifications

• Previous administrative, sales support, or data entry experience preferred
• Experience using Salesforce or similar CRM systems strongly preferred
• Strong computer and typing skills
• Must be comfortable with math, calculations, and working with numerical data
• Excellent attention to detail and accuracy
• Ability to multitask and prioritize in a fast-paced environment
• Strong organizational and time management skills
• Dependable, professional, and team-oriented attitude
• Ability to work independently with minimal supervision

Compensation & Benefits

• Competitive pay
• Full-time stable position
• Opportunities for advancement and growth
• Supportive and energetic team environment
• Paid training
• Benefits package available based on eligibility

Why Join Us?

• Work for one of the largest and fastest-growing home warranty companies in the country
• Collaborative and team-oriented culture
• Fast-paced environment with growth opportunities
• Stable, on-site position located in Edison, NJ
• Opportunity to support a highly successful sales organization

Our Mission is to provide property owners with peace of mind by offering a high-quality, easy, and affordable way to protect their most valuable asset - their home. The service we provide is connecting licensed, certified technicians with homeowners who are experiencing failures with a system, appliance, or household item, listed as included in our service agreement.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.