Manager of Platform DevOps

What You Can ExpectYou will be the leader of our Platforms DevOps team. This team is responsible for Zoom’s Kubernetes clusters in both datacenters and clouds, as well as for our cloudops infrastructure. The scope and mandate of the team are broad, and you will have significant opportunities to partner with teams across Engineering, DevOps/SRE, and Security. You'll drive projects that enable new features, improve infrastructure reliability and security, and reduce costs. Within the team, you'll manage technical ICs and continuously improve processes with automation, policy, and AI.Broadly speaking, you are an exemplary SRE/DevOps leader with expertise running k8s, and knowledge of best practices for IaC, automation, monitoring, and security. You also have experience communicating nuanced concepts to diverse audiences (e.g. both engineers and senior management). You can balance technical tradeoffs, and can adapt plans to deliver quickly on the most important goals for our customers and partners.About the TeamWe manage Zoom's Kubernetes and cloud operations infrastructure at scale. Our team collaborates across Engineering and Security to automate processes and optimize platform performance. We enable reliable, secure, and cost-effective infrastructure for Zoom's global services.ResponsibilitiesLeading projects that automate infrastructure management and advance the team's Kubernetes and cloud capabilitiesIdentifying and executing cost optimization opportunities across cloud resources and infrastructureDriving security improvements across cloud and Kubernetes assets in partnership with Security teamsCollaborating with partner teams and stakeholders to understand needs and build project roadmapsDeveloping team members and optimizing work processes through mature software practices and continuous improvementWhat We're Looking ForHold BS/MS in Computer Science, related field, or equivalent practical experienceHave 5+ years of SRE or DevOps experience managing production infrastructureLead and develop technical teams with 3+ years of management experienceHave experience with at least one programming language, in addition to scripting languages Have experience with cloud providers (e.g. AWS, OCI) and cloud infrastructure technologies (e.g. Terraform, kubernetes)Demonstrate experience managing Kubernetes from an SRE perspective in production environmentsHave experience with best practices for Continuous Deployment, including CI/CD tools and version control systems (e.g. Git, Jenkins, Argo CD, JFrog artifactory)Be able to guide releases/deployments and/or participate in on-call shifts/incident response after hours or on weekendsPreferredHave experience with logging and monitoring tools (e.g. ELK stack, Prometheus, Grafana)Have experience with system design and distributed computing at scaleHave experience with AI to automate SRE and management tasksHave experience operating k8s in on-prem/colo datacentersAbility to speak Chinese/Mandarin Salary Range or On Target Earnings:Minimum:$124,000.00Maximum:$271,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:09/08/26Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.SummaryLocation: San Jose (CA); Seattle (WA)Type: Full time