Storage Manager

GDIT is looking for Compute, Storage and Data Protection Manager to join our National Institutes of Health (NIH) CIT Hosting and Storage ServicesProgram.

We are seeking a forward-thinking technical leader who can inspire and develop teams while ensuring the reliable delivery of high-quality technology services. Our ideal candidate combines strong people leadership with technical insight and operational discipline, supported by experience andexpertisealigned with the team’s portfolio of compute, server operating systems, virtualization, storage, and backup services. This leader will provide clear direction and accountability for day-to-day operations and maintenance, service delivery, and project execution, while applying their technical understanding to guide decisions and address complex challenges. They will foster a culture of collaboration, accountability, continuous improvement, and innovation; empower team members to grow and succeed; and work closely with customers and stakeholders to deliver meaningful results. The successful candidate will balance operational excellence with modernization, ensuring the team delivers reliably today while continuously improving services and capabilities for the future.

This is a HYBRID role- 3 days on customer site inBethesda MD.

This role will require you to obtain andmaintaina Public Trust and will require you to provide onsite fingerprinting at a designated facility. This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.

Responsibilities:

• Provide day-to-day oversight for your team by delegating and prioritizing task execution, resolving roadblocks, and ensuring execution is efficient andtimelyfor the delivery of allcompute, VMware, enterprise storage, and backup services.

• In partnership with federal and program leadership,be a subject matter expert andoversee your team’s service catalog; to includeidentifyingcustomerdemands, owning and developing the technical strategy andvision, and rallying your team to turn the vision into reality.

• Work closely with Project Managers/Scrum Masters to ensure transparent communications on project timelines, project execution, resource requirements, risk management, and status reporting.Occasionally step into project manager roleyou’reyour team’sstrategic projects based on need.

• Drive innovation and incorporatecontinuous improvementactivities into your team’s execution to deliver new services and new ways of working to keep pace with futurecustomerdemands.

• Oversee personnel management including staff recruitment, hiring, performance management, training, and mentoring for all team members.

• Provide oversight for incidents, coordinating with resolution parties andestablishingeffective communication between stakeholders during and after closure of the incident to include after-action reporting.

Required Qualifications:

• BS/BA and6+ years of experience, or equivalent experience, in an IT-related discipline.

• Experience overseeing a portfolio of technology services and leading a technical team’s day-to-day execution, including operations and maintenance, service delivery, and project activities.

• People management experience, including recruiting, hiring, performance management, professional development, training, and mentoring a team of engineers.

• Experience leading technical projects and initiatives from planning through successful delivery.

RequiredSkillsets and Experience:

• Broad hands-on experience and technical knowledge across infrastructure technologies, including compute, server operating systems, virtualization, enterprise storage, and backup services,including experience designing,operating, troubleshooting, andoptimizingcomplex enterprise environments.

• Experience modernizinga team’stechnology services and delivery practices to improve efficiency, accelerate delivery, enhance customer experience, and reduce manual effort through standardization, automation, and emerging technologies such as AI.

• Experience applying Agile and project management practices to manage priorities and backlogs,facilitateScrum or similar delivery processes, and drive technical initiatives through completion.

• Working knowledge of ITIL principles and practices, including incident, problem, service request, change, and service level management.

• Ability to analyze complex technical and operational issues,providetechnical guidance, and lead teams through problem resolution.

• Strong customer and stakeholder engagement skills, with the ability to translate technical issues, risks, and recommendations for both technical and non-technical audiences.

Preferred Qualifications:

• Relevant industry certifications in VMware, enterprise storage, cloud technologies, ITIL, Agile, or project management.

• Experience supporting technology services within a federal government, healthcare, or similarly regulated environment.

GDIT IS YOUR PLACE:

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool thatidentifiescareer steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Full benefits, wellness programs, 401K matching, competitive salary, and paid time off.

• Community: Award-winning culture of innovation and a military-friendly workplace

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