Housekeeping Supervisor - Marriott

Job Title: Housekeeping Supervisor
Property: Fairfield Inn & Suites
Reports To: General Manager

Position Overview

You are responsible for the cleanliness of the hotel.


As Housekeeping Supervisor, you lead the daily execution of room cleaning, public space upkeep, and laundry operations. You set the pace. You inspect every detail. You hold the team accountable. You create and foster a culture of hospitality.

Guests judge the hotel in the first five minutes. Clean rooms and well-kept public areas drive guest scores, brand compliance, and repeat business. Your job is to make sure we win that moment every day.

Key Responsibilities
• Supervise and support room attendants and laundry staff
• Inspect guest rooms daily to ensure brand standards are met
• Monitor housekeeping productivity and staffing levels
• Maintain supply and linen inventory
• Train new team members on cleaning standards and procedures
• Enforce safety protocols and chemical handling procedures
• Ensure compliance with Comfort Inn brand cleanliness requirements
• Coordinate room status updates with the Front Desk
• Identify maintenance issues and communicate them promptly
• Step in and clean rooms as needed during high occupancy

Performance Expectations

You will be measured on:
• Room inspection scores
• Guest cleanliness feedback
• Productivity (minutes per room)
• Payroll control
• Inventory management
• Brand audit readiness

Qualifications
• Minimum 1 year of housekeeping experience (hotel preferred)
• Previous supervisory experience strongly preferred
• Strong attention to detail
• Ability to lead by example
• Comfortable working on your feet for extended periods
• Able to lift up to 30 pounds

What We Offer
• Competitive pay
• Stable schedule
• Growth opportunities within the company
• A team environment that values accountability and respect

This is a hands-on leadership role. You will inspect, coach, train, and hold standards every day. If you take pride in clean spaces and leading a team to perform at a high level, we want to speak with you.

CUSA Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.