Operations Manager

Operations Manager | Fargo, ND AAA Cooper Transportation is hiring a full‑time Operations Manager at its Fargo, ND Service Center. The role is a crucial part of the center’s daily operations, directly contributing to the efficient flow of freight in and out of the facility while supporting our commitment to valued customers. Your dedication to safe freight handling, efficient loading and unloading, and effective internal communication will be essential to our mutual success. This position offers competitive pay and a comprehensive benefits package, with many opportunities for career growth within our well‑established, rapidly growing company. Responsibilities Lead, educate and develop new employees Plan daily manpower needs to ensure customers’ freight is delivered and picked up on time and damage‑free Communicate with dispatch at various terminals and with dock employees to coordinate movement of trailers and freight Monitor dock to ensure proper loading techniques Evaluate and reconfigure route structures and bids based on local tendencies and characteristics Conduct safety meetings and facilitate quality groups Monitor and analyze opportunities to improve efficiencies Monitor actual performance data and gather information for performance reviews Assist Operation Supervisors as needed, conducting pre‑shift meetings and implementing company policy Comply with all applicable laws, regulations, company policies and procedures Perform other duties as required Benefits Comprehensive Insurance Options — Access high‑quality medical, vision, and dental coverage for you and your family, plus company‑sponsored life insurance and disability coverage. 401(k) Retirement Plan with Company Match — Secure your financial future with a solid retirement plan and company contributions. Paid Time Off (PTO) and Holidays — Relax and recharge with generous PTO and eight paid holidays. Modern and Well‑Maintained Equipment — Work with reliable, regularly maintained forklifts, pallet jacks, and other essential equipment in a safe and organized service center environment. Professional Development Opportunities — Enhance your skills and advance your career through internal training and development programs. Requirements Must possess a high‑school diploma or equivalent Five years of previous supervisory experience in the LTL industry Must be able to travel as needed Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) Strong communication skills (written, oral, and visual) Thorough knowledge of the LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, and company policies and procedures preferred Able to work in a remote location, taking self‑initiative without requiring immediate local supervision Multi‑task oriented and possess good organizational skills Knowledge of Microsoft Office and Internet Pay Range: $73,000–$76,000 per year. Category: MME‑Service Center Admin and Leadership AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company’s discretion. #J-18808-Ljbffr AAA Cooper Transportation, Inc.