Paralegal

Job TitleThe position works with the Self Represented Litigants (SRL) Coordinator and the Law Library staff to assist self-represented litigants in an effective and efficient processing of court cases.Responsible for guiding self-represented litigants on procedural information and assisting parties with the preparation and completion of forms, performing case screenings, case intake and case coordination. In addition, the incumbent may be responsible for legal research; assist with the production of court standardized forms and local rules; keep statistics and prepare reports. Requires significant customer service. The ability to speak Spanish is preferred/desired.Hours of WorkMonday through Friday, 8am to 5pm.Essential FunctionsGuide individuals in locating relevant information on state statutes, rules, policies, and procedures.Explain and assist in the completion of forms.Provide customer service and answer questions involving services provided by the Law Library and the Courts.Assist individuals regarding domestic violence, family law, and small claimsPerforms legal research of varying degrees of difficulty requiring familiarity with both manual and electronic resources.Answer questions from self-represented litigants regarding basic legal information and answer questions about court forms.Learn and utilize court related software/applications, such as child support calculations and electronic filing.Explain court processes, scheduling hearings, mediation, status checks, etc.Detail other court programs, as well as relevant community resources.Ensure the protection of sensitive data and safeguard confidential information.Assist Judges in the courtroom and in the preparation of court orders.Act as a liaison between self-represented litigants and other court personnel.Knowledge Skills Abilities and Education RequiredGeneral knowledge of legal research and of the judicial systemManages difficult or emotional customer relations situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitmentsAbility to read, analyze, and interpret detailed instructions, correspondence, and memos. Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information to outside sources/large groups. and respond to questions from court administration staff, supervisors, judges, governmental agencies, and the general public.Ability to write, speak audibly, clearly and accurately in a diverse environment.Use of independent judgment within established practice and procedural guidelines.Education and/or Work Experience Requirements (Ed and/or Other Requirements)Associate degree in paralegal or paralegal certificate and three years of legal experience working in a court, law library or law office setting.Additional legal work experience in a court or office law setting may be substituted on a year-for-year basis for the required formal education.Valid Driver's License requiredPhysical RequirementsMust possess sufficient physical stamina to allow for pushing and pulling of a cart.Capable of lifting and carrying 25 lbs.Standing or sitting for extended periods of timeSupplemental InformationLake County offers a competitive salary and benefit package. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Only employees who have completed the probationary period are eligible for a transfer or promotion. Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer.